• Resolved Hemant Rathod

    (@hemantathod1590)


    Hello,
    I install this plugin and enter my Swish number and email id and connect it. But when i do payment it show me:

    “PA01 – You have to use a “Swish Handel” account and select BjornTech as Technical Supplier in your Bank for the service to work ”

    Which step I follow to solve this error.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author bjorntech

    (@bjorntech)

    Hello,

    The PA01-message is sent from Swish and can be caused by:

    – You have entered a faulty Swish-number, check that you have entered the number correctly.
    – The Swish number that you entered is not a “Swish Handel” (e-commerce) number. The service is not working with a private or corporate Swish number. Contact your bank and order a new “Swish Handel” number.
    – The Swish number is not yet approved by the bank. Some banks are issuing Swish numbers and do then have a period of time before they approve your application or in some cases they need signed documents back from you. Check with your bank if your number is active.
    – The Swish-number is not set to use BjornTech as a Technical supplier. Ask your bank to set BjornTech as Technical supplier. If you have already asked the bank to do this, double check with the bank that they really did this. Our experience is that some banks constantly do this wrong and you do need to double check that they have NOT set BjornTech as technical contact but as TECHNICAL SUPPLIER.

    If you still experience problem after you have checked the above. Contact us as [email protected].

    /tobbe

    Thread Starter Hemant Rathod

    (@hemantathod1590)

    Hello,

    I meet the bank person and they set BjornTech as a Technical supplier. Now what I have to take step for swish payment?

    Plugin Author bjorntech

    (@bjorntech)

    Hi,

    Try to do a payment now. It should work if the bank did their job.

    /tobbe

    Thread Starter Hemant Rathod

    (@hemantathod1590)

    I try to pay from website but show me below message:

    “PA01 – You have to use a “Swish Handel” account and select BjornTech as Technical Supplier in your Bank for the service to work”

    It means bank person add BjornTech as Technical Supplier but service not enable?

    OR

    I have to doing process add again swish number and email and save and again i have to connect it?

Viewing 4 replies - 1 through 4 (of 4 total)
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