• Resolved studiokb

    (@studiokb)


    Hi, your plugin is overwriting another plugin because it has the same name and/or folder url. The one on code canyon (https://codecanyon.net/item/team-showcase-wordpress-plugin/4936368) has been around for over 10 years and now your plugin is overwriting it on sites as it says there is an update available. It happened to might site and wasted my time trying to figure out why all my data appeared to have disappeared.

    The page I need help with: [log in to see the link]

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  • Plugin Author themepoints

    (@themepoints)

    Hi,
    Thanks for your question. Yes, we already figured out the plugin namespace issue between two different plugins. When we released the plugin the issue did not appear because of two different marketplaces. You can simply resolve the issue by downloading and re-installing the purchased plugin.


    Best Regards

Viewing 1 replies (of 1 total)
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