Overlay not working

@grady.smith – Not seeing a popup there. Let me know how I can see the issue your describing.

Sorry about that. I was having trouble with it so I deactivated the plugin. I have gone ahead and reactivated the plugin as a draft. Let me know if you can see it. If not I can set to live so that you my help me troubleshoot the issue.

Thanks,

@grady.smith – Only published popups will show up on the site. Let me know when you get it published. If you can’t leave it active then possibly create a test page and target only that page so that the rest of the site is unaffected.

Here is the link to the test page. Please let me know how to get this to work correctly. Thanks.

https://www.ymcasouthflorida.org/pop-up-test/

@grady.smith – Looks like your z-index is set to 1000 for both the overlay & popup. So since the overlay is added after the popup it shows above it and you can’t click the popup through it. Imagine a window in front of the popup in this case.

Set the popup z-index higher than the overlay z-index.

You can adjust these under Display Settings when editing your popup.

Hope that helps.

Thanks for resolving that issue. But my original issue is that the page behind the popup is not grayed out. That is what I need to function correctly.

@grady.smith – Check your popup theme, be sure there is one created under Popup Maker -> All Themes, if not create one. Once done edit the popup and be sure that a theme is selected in the theme dropdown. Then update. Looks like your popup has no theme assigned.

I’m having this same problem. It used to work fine and then my client emailed me a couple weeks ago that it was no longer working correctly. Could it have anything to do with the recent plugin update?

There is definitely a theme made and applied. The bkgrnd color is set to black, opacity 80%.

The popup apears correctly but no overlay. I’m currently testing this problem on 404 pages:
https://feteatete.com/uyfhcvb

Thanks

Edit comment:

I found the solution, you must set the themes, @bobblah

——-
Same problem with bobblah, do you have a solution?

https://sewainmobil.com/
on BOOKING NOW!!! button

Thanks

Hello…. I do love PopupMaker features
But the Pop-Up doesn’t show up…. I try set up many ways, set theme, but it still not show up

p.s. I use only this popup, so it should not duplicate with others. Or it could not work with any plug-in?

Could you please help? Thank you

I set the pop up on the first page of below site
https://topwise.me/

ClickTravelExpert
I can not found the class=”popmake-…” in your https://topwise.me/

Maybe you must use like my code

<button class="popmake-booking">BOOKING NOW!!</button> in https://sewainmobil.com/

And set Targetting Conditions to Home Page

@clicktravelexpert – I do not see a popup loaded on that page currently. Check your popups targeting conditions as it sounds like you may not have enabled any.

Hope that helps.