• Resolved ainazalikha

    (@ainazalikha)


    Hi hello Team.

    I noticed that these products pages i created have overlapping texts when they are under the same categories and tags. So i deleted and make new categories and tags but with same product pages. It went well with the first product, but when i added second product page, it has overlapping texts.

    But this doesn’t occur to another category that i created like this one https://www.warisanseniukir.com/?product=rehal-berukir-rh-005 and https://www.warisanseniukir.com/?product=mimbar-berukir-mb-001

    I changed the theme Shapely to another theme, and the texts don’t overlap anymore. My guess is it’s not compatible with Shapely. Is there any way that i can still keep using Shapely theme?

    System status :

    
    ### WordPress Environment ###
    
    Home URL: https://www.warisanseniukir.com
    Site URL: https://www.warisanseniukir.com
    WC Version: 3.4.5
    Log Directory Writable: ?
    WP Version: 4.9.8
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 5.6.37 - We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version
    PHP Post Max Size: 8 MB
    PHP Time Limit: 0
    PHP Max Input Vars: 1000
    cURL Version: 7.61.0
    OpenSSL/1.0.2p
    
    SUHOSIN Installed: –
    MySQL Version: 5.6.40
    Max Upload Size: 8 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 3.4.5
    WC Database Prefix: wp_
    MaxMind GeoIP Database: ?
    Total Database Size: 4.35MB
    Database Data Size: 3.62MB
    Database Index Size: 0.73MB
    wp_woocommerce_sessions: Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_order_itemmeta: Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB
    wp_bwg_album: Data: 0.00MB + Index: 0.00MB
    wp_bwg_album_gallery: Data: 0.00MB + Index: 0.00MB
    wp_bwg_gallery: Data: 0.00MB + Index: 0.00MB
    wp_bwg_image: Data: 0.00MB + Index: 0.00MB
    wp_bwg_image_comment: Data: 0.00MB + Index: 0.00MB
    wp_bwg_image_rate: Data: 0.00MB + Index: 0.00MB
    wp_bwg_image_tag: Data: 0.00MB + Index: 0.00MB
    wp_bwg_shortcode: Data: 0.00MB + Index: 0.00MB
    wp_bwg_theme: Data: 0.04MB + Index: 0.00MB
    wp_commentmeta: Data: 0.00MB + Index: 0.01MB
    wp_comments: Data: 0.00MB + Index: 0.00MB
    wp_links: Data: 0.00MB + Index: 0.00MB
    wp_ngg_album: Data: 0.00MB + Index: 0.00MB
    wp_ngg_gallery: Data: 0.00MB + Index: 0.00MB
    wp_ngg_pictures: Data: 0.10MB + Index: 0.01MB
    wp_options: Data: 0.74MB + Index: 0.13MB
    wp_postmeta: Data: 1.87MB + Index: 0.30MB
    wp_posts: Data: 0.66MB + Index: 0.18MB
    wp_termmeta: Data: 0.00MB + Index: 0.01MB
    wp_terms: Data: 0.00MB + Index: 0.01MB
    wp_term_relationships: Data: 0.01MB + Index: 0.02MB
    wp_term_taxonomy: Data: 0.00MB + Index: 0.01MB
    wp_UPCP_Catalogues: Data: 0.00MB + Index: 0.00MB
    wp_UPCP_Catalogue_Items: Data: 0.00MB + Index: 0.00MB
    wp_UPCP_Categories: Data: 0.00MB + Index: 0.00MB
    wp_UPCP_Custom_Fields: Data: 0.00MB + Index: 0.00MB
    wp_UPCP_Fields_Meta: Data: 0.00MB + Index: 0.00MB
    wp_UPCP_Items: Data: 0.00MB + Index: 0.00MB
    wp_UPCP_Item_Images: Data: 0.00MB + Index: 0.00MB
    wp_UPCP_SubCategories: Data: 0.00MB + Index: 0.00MB
    wp_UPCP_Tagged_Items: Data: 0.00MB + Index: 0.00MB
    wp_UPCP_Tags: Data: 0.00MB + Index: 0.00MB
    wp_UPCP_Tag_Groups: Data: 0.00MB + Index: 0.00MB
    wp_UPCP_Videos: Data: 0.00MB + Index: 0.00MB
    wp_usermeta: Data: 0.01MB + Index: 0.01MB
    wp_users: Data: 0.00MB + Index: 0.01MB
    wp_wc_download_log: Data: 0.00MB + Index: 0.00MB
    wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB
    wp_wpgmza: Data: 0.02MB + Index: 0.00MB
    wp_wpgmza_categories: Data: 0.02MB + Index: 0.00MB
    wp_wpgmza_category_maps: Data: 0.02MB + Index: 0.00MB
    wp_wpgmza_circles: Data: 0.02MB + Index: 0.00MB
    wp_wpgmza_maps: Data: 0.02MB + Index: 0.00MB
    wp_wpgmza_polygon: Data: 0.02MB + Index: 0.00MB
    wp_wpgmza_polylines: Data: 0.02MB + Index: 0.00MB
    wp_wpgmza_rectangles: Data: 0.02MB + Index: 0.00MB
    wp_yoast_seo_links: Data: 0.02MB + Index: 0.01MB
    wp_yoast_seo_meta: Data: 0.01MB + Index: 0.02MB
    
    ### Post Type Counts ###
    
    attachment: 787
    bgmp: 1
    custom_css: 1
    customize_changeset: 35
    feedback: 1
    infobox: 3
    jetpack_migration: 2
    jetpack-portfolio: 13
    nav_menu_item: 33
    ngg_album: 20
    ngg_gallery: 20
    ngg_pictures: 243
    oembed_cache: 1
    page: 12
    portfolio: 11
    post: 2
    product: 101
    revision: 213
    slide: 6
    thumbnailslider: 3
    wooframework: 7
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    					Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates.
    Hide errors from visitors: ?
    
    ### Active Plugins (11) ###
    
    Basic Google Maps Placemarks: by Ian Dunn – 1.10.7
    Contact Form 7: by Takayuki Miyoshi – 5.0
    Jetpack by WordPress.com: by Automattic – 6.5
    Shapely Companion: by Colorlib – 1.2.3
    Theme Authenticity Checker (TAC): by builtBackwards – 1.5.3
    WooCommerce: by Automattic – 3.4.5
    WooDojo: by WooThemes – 1.5.4
    WooSidebars: by WooCommerce – 1.4.5
    Yoast SEO: by Team Yoast – 8.1.2
    WP Mail SMTP: by WPForms – 1.3.3
    YITH WooCommerce Catalog Mode: by YITHEMES – 1.6.0
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: GBP (£)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    ### WC Pages ###
    
    Shop base: #1315 - /?page_id=1315
    Cart: ? Page not set
    Checkout: ? Page not set
    My account: ? Page not set
    Terms and conditions: ? Page not set
    
    ### Theme ###
    
    Name: Shapely
    Version: 1.2.3
    Author URL: https://colorlib.com/
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?
    
    ### Templates ###
    
    Archive Template: Your theme has a woocommerce.php file
    you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.
    
    Overrides: shapely/woocommerce/product-searchform.php
    

    Regards,
    Aina

    The page I need help with: [log in to see the link]

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Viewing 3 replies - 1 through 3 (of 3 total)
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