• Resolved christianmaxconz

    (@christianmaxconz)


    Hi, thank you for this great plugin! I just wanted to ask for help regarding the overlapping stories when using the compact layout in the free version. The issue only gets resolved after refreshing the page. Is there a fix for this? I’ve attached a screenshot. Thank you!

    https://i.ibb.co/WgDF7cz/Capture.jpg

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support aniketji

    (@aniketji)

    Hi @christianmaxconz,

    Thank you for your appreciation. We have checked the shared screenshots, and it looks like it might be a CSS issue with one of your other plugins or with your current theme, so please try to deactivate your other plugins one by one to check the issue and also try to change your current theme if possible. It should work for you.

    Thank you.

    Thread Starter christianmaxconz

    (@christianmaxconz)

    Hi @aniketji ,

    I tried disabling all plugins except for cool timeline and still the same issue. Also tried switching themes. The issue also happens on the compact layout demo on your website:

    https://i.ibb.co/mq1zDXJ/Capture.jpg

    Plugin Support aniketji

    (@aniketji)

    Hi @christianmaxconz,

    It might be your current browser issue, please try to open the same links on different browsers, because at our end it was working fine, normally this issue comes from the cache of your site and your browser, but as your said you have cleared your cache and not working then you can add this custom css to the plugin for adding extra spaceing at the top of the story for your compact layout.

    .ctl-wrapper .ctl-vertical-wrapper.ctl-compact-wrapper .ctl-story{
    margin-top: calc(var(–ctw-ibx-size)/ 2 + 100px) !Important;
    }

    Thank you.

    • This reply was modified 2 months, 1 week ago by aniketji.
    Plugin Support aniketji

    (@aniketji)

    Hi?@christianmaxconz,

    As there has been no response from your end, I am closing this query. If you still have an issue, you can create a new topic here.

    Thank You.

    • This reply was modified 1 month, 4 weeks ago by aniketji.
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