Overall health: Unhealthy

  • Resolved habboubih

    (@habboubih)


    2 years, 8 months ago

    Hi team,

    Not sure why this is happening but it used to work fine. All of a sudden, my website status became unhealthy and I have done everything to try to resolve this issue.

    Here is a snapshot

    https://prnt.sc/wwFOyOpIa0cI

    1. I have checked “Pinterest Tag Helper” and all tags are being triggered.
    2. I have disconnected, uninstalled plugin, and then reconnected.

    I was unable to identify the root cause of this.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Christian

    (@christian1983)

    Hey @habboubih ,

    Hope you are doing well!

    if you alreade check your Tag Events and are ok, need to contact Pinterest Support team, sometimes the Health status change because on your site the “Add to Cart” or “Checkout” event were not triggered for a long time.

    Go to your Pinerest Business account “Ads > Conversions” and check the activity of the las 30 days.

    Let us know.

    Best,
    Christian

    Plugin Support Christian

    (@christian1983)

    Hey there,

    Since we haven’t heard back from the OP in a while, I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Best,
    Christian

Viewing 2 replies - 1 through 2 (of 2 total)
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