Outstanding Customer Service on a great product

I have used the Lite version and almost immediately went to the Lifetime Access version as Soliloquy has so much to give and suits our varied and complicated needs perfectly.

But where I was stunned was customer service. In the process of purchase I failed to put the correct discount code in and ended up paying almost $50 more than I expected. I felt if I was dumb enough to get the checkout process wrong, I deserved the penalty but having been so impressed with everything so far, I wrote to the company and explained the situation. Within 24 hours the founder contacted me, asked for some brief details and refunded the amount I had missed out on. A demonstration of the quality and calibre of this company.

This is a company I will be keeping an eye on to test any product they produce in the future.