Outlook Office 365 Shared Mailbox

  • Resolved weblogik.ca

    (@solumedia)


    5 years ago

    Hi, I am sending emails from my wordpress website via your nice plugin.
    My problem is my outlook account is [email protected] but I am sending emails AS [email protected] which is a shared mailbox that [email protected] has access…

    I unchecked the settings to force sender email and sender name… but even I specify in ALL my forms the sender to be [email protected], all the emails are sent to and from [email protected]…
    Could you tell me if I can resolve my issue using your free plugin? paid version? or another plugin? or it is simply impossible via Microsoft Offce 365 smtp?

Viewing 1 replies (of 1 total)

  • Hi @solumedia,

    Office 365 is one of the SMTP providers that don’t allow custom sender’s email and sender’s name. This information will be fetched from your Office 365 account. Unfortunately, our Pro version also does not have this ability. I apologize for any inconvenience caused by this.

    Thanks!

Viewing 1 replies (of 1 total)
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