Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support katereji

    (@katereji)

    Hello.
    It depends. In order to more accurately answer your question, we need context.

    Thread Starter David Radovanovic

    (@dpaule)

    On a client’s site, all outgoing forms fail to mail to respondents. It started happening around the same time that I installed CleanTalk on his site. In fact all the sites on my multisite that have CleanTalk installed have been having problems. I have used a email test plugin and it says that the emails are being sent.

    Plugin Support eugenecleantalk

    (@eugenecleantalk)

    Hello @dpaule.

    Try deactivating our plugin. This will disable any influence it may have on the forms. Any changes? If yes, then we need additional details about your site.
    Please contact us via our private Ticket System: https://cleantalk.org/my/support/open; and add a link to this topic.

    Thread Starter David Radovanovic

    (@dpaule)

    I deactivated Clean talk. That wasn’t it. I messed with AWS SES settings, restarted php and postmail… It seems to work for now. Thanks.

    Plugin Support SergeM

    (@serge00)

    Thank you for your confirmation too, @dpaule.
    Regards.

Viewing 5 replies - 1 through 5 (of 5 total)
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