• Resolved Tama

    (@tomiqa)


    Hello,

    I get this message “Your theme (Symbiostock Express) contains outdated copies of some WooCommerce template files.”

    symbiostock-express/woocommerce/single-product/related.php version 3.0.0 is out of date. The core version is 3.9.0,
    
    symbiostock-express/woocommerce/content-product_cat.php version 2.6.1 is out of date. The core version is 4.7.0,
    symbiostock-express/woocommerce/taxonomy-product_cat.php version 1.6.4 is out of date. The core version is 4.7.0,
    symbiostock-express/woocommerce/taxonomy-product_tag.php version 1.6.4 is out of date. The core version is 4.7.0

    How big problem this could be?

    I cannot update to latest theme because its broken (at least on my end).

    Ty

    More info

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://p###sa.com
    Site address (URL): https://p###sa.com
    WC Version: 4.9.2
    REST API Version: ? 4.9.2
    WC Blocks Version: ? 4.0.0
    Action Scheduler Version: ? 3.1.6
    WC Admin Version: ? 1.8.3
    Log Directory Writable: ?
    WP Version: 5.7
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: LiteSpeed
    PHP Version: 7.4.12
    PHP Post Max Size: 100 MB
    PHP Time Limit: 600
    PHP Max Input Vars: 1000
    cURL Version: 7.71.0
    OpenSSL/1.1.1d
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.3.25-MariaDB-log-cll-lve
    Max Upload Size: 100 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 4.9.2
    WC Database Prefix: wphe_
    Total Database Size: 4.64MB
    Database Data Size: 3.12MB
    Database Index Size: 1.52MB
    wphe_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wphe_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wphe_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wphe_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wphe_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wphe_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wphe_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wphe_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wphe_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wphe_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wphe_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wphe_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wphe_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wphe_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wphe_actionscheduler_actions: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
    wphe_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wphe_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wphe_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wphe_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wphe_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wphe_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wphe_loginizer_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wphe_options: Data: 2.03MB + Index: 0.06MB + Engine InnoDB
    wphe_postmeta: Data: 0.13MB + Index: 0.14MB + Engine InnoDB
    wphe_posts: Data: 0.08MB + Index: 0.06MB + Engine InnoDB
    wphe_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wphe_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wphe_term_relationships: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
    wphe_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wphe_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wphe_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wphe_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wphe_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wphe_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wphe_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wphe_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wphe_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wphe_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wphe_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wphe_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wphe_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wphe_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wphe_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wphe_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    attachment: 14
    custom_css: 1
    customize_changeset: 3
    page: 8
    post: 2
    product: 13
    product_variation: 36
    revision: 6
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (6) ###
    
    LiteSpeed Cache: by LiteSpeed Technologies – 3.6.4
    Loginizer: by Softaculous – 1.6.6
    Symbiostock Pro: by Symbiostock – 6.0.0
    Symbiostock Lite: by Symbiostock – 6.0.0
    Woo Donations: by Geek Web Solution – 1.5
    WooCommerce: by Automattic – 4.9.2
    
    ### Inactive Plugins (1) ###
    
    Akismet Anti-Spam: by Automattic – 4.1.9
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #7 - /
    Cart: #8 - /cart/
    Checkout: #9 - /checkout/
    My account: #10 - /my-account/
    Terms and conditions: ? Page not set
    
    ### Theme ###
    
    Name: Symbiostock Express
    Version: 4.0.1
    Author URL: https://www.symbiostock.com/
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: symbiostock-express/woocommerce/archive-product.php
    symbiostock-express/woocommerce/cart/cart.php
    symbiostock-express/woocommerce/content-product.php
    symbiostock-express/woocommerce/content-single-product.php
    symbiostock-express/woocommerce/loop/loop-end.php
    symbiostock-express/woocommerce/loop/loop-start.php
    symbiostock-express/woocommerce/loop/rating.php
    symbiostock-express/woocommerce/loop/sale-flash.php
    symbiostock-express/product-searchform.php
    symbiostock-express/woocommerce/single-product/add-to-cart/external.php
    symbiostock-express/woocommerce/single-product/add-to-cart/grouped.php
    symbiostock-express/woocommerce/single-product/add-to-cart/simple.php
    symbiostock-express/woocommerce/single-product/add-to-cart/variable.php
    symbiostock-express/woocommerce/single-product/meta.php
    symbiostock-express/woocommerce/single-product/product-image.php
    symbiostock-express/woocommerce/single-product/product-thumbnails.php
    symbiostock-express/woocommerce/single-product/related.php version 3.0.0 is out of date. The core version is 3.9.0
    symbiostock-express/woocommerce/single-product/sale-flash.php
    symbiostock-express/woocommerce/single-product/tabs/tabs.php
    symbiostock-express/woocommerce/single-product/title.php
    symbiostock-express/woocommerce/single-product/up-sells.php
    symbiostock-express/woocommerce/single-product.php
    symbiostock-express/woocommerce/content-product_cat.php version 2.6.1 is out of date. The core version is 4.7.0
    symbiostock-express/woocommerce/taxonomy-product_cat.php version 1.6.4 is out of date. The core version is 4.7.0
    symbiostock-express/woocommerce/taxonomy-product_tag.php version 1.6.4 is out of date. The core version is 4.7.0
    
    Outdated Templates: ?
    					
    					
    						Learn how to update
    
    ### Action Scheduler ###
    
    Complete: 2
    Oldest: 2021-03-22 18:57:02 +0000
    Newest: 2021-03-22 18:57:02 +0000
    
    
    • This topic was modified 4 years ago by Tama.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter Tama

    (@tomiqa)

    Also I’m getting this message when trying to add a product to my cart:

    Please choose product options by visiting *Product name as a link here*

    Any idea?

    Ty

    Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    Hi there ??

    “Your theme (Symbiostock Express) contains outdated copies of some WooCommerce template files.”

    I can see that those custom templates are coming from your current theme Symbiostock Express, and in order to get rid of those messages, as you well said, you will need to update your theme or change to another theme.

    Please choose product options by visiting *Product name as a link here*

    This issue seems to be caused by your theme. The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Before you start

    1. First, please make sure you have a good backup in place of your full site and database. Most hosting companies have this included in the subscription, but you could also consider using a service like?Jetpack. If something goes wrong, it’s nice to know that you can restore your site.
    2. Second, I would suggest installing a plugin called?Health Check & Troubleshooting. This is a plugin developed by the WordPress community and it allows you to disable plugins without affecting your current site visitors.

    I hope that helps!

    Rynald0s

    (@rynald0s)

    Automattic Happiness Engineer

    Hi @tomiqa!

    You may also want to manually update these template files with the most recent core files as per https://docs.woocommerce.com/document/fix-outdated-templates-woocommerce/

    Cheers!

    Rynald0s

    (@rynald0s)

    Automattic Happiness Engineer

    Howdy.

    We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please start a new thread.

    Cheers!

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Outdated template files’ is closed to new replies.