Out-of-stock threshold not working

  • Resolved ventilmaskedk

    (@ventilmaskedk)


    2 years, 4 months ago

    Hello.

    I have an issue, that the outofstock threshold is not working.

    F.ex. Threshold set to 5. Products with only 5 left can still be purchased and is not set to out of stock.

    Example 2: Threshold is set to 5, prodct has 10 products in stock. Customer should only be able to order 5 pieces, but they are able to order all 10.

    I have activate “backorder not allowed”.

    Can you help me here?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter ventilmaskedk

    (@ventilmaskedk)

    
### WordPress Environment ###

WordPress address (URL): https://elektronikcenter.dk
Site address (URL): https://elektronikcenter.dk
WC Version: 7.1.0
REST API Version: ? 7.1.0
WC Blocks Version: ? 8.7.5
Action Scheduler Version: ? 3.4.0
Log Directory Writable: ?
WP Version: 6.1
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: ?
Language: da_DK
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.33
PHP Post Max Size: 256 MB
PHP Time Limit: 120
PHP Max Input Vars: 3000
cURL Version: 7.66.0
OpenSSL/1.1.1q-fips

SUHOSIN Installed: –
MySQL Version: 5.7.39-42-log
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 7.1.0
WC Database Prefix: cpm_
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attachment: 83
blocks: 27
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page: 14
post: 10
product: 26581
shop_order: 8
shop_order_refund: 1
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wp_global_styles: 1
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yay-currency-manage: 2

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Secure connection (HTTPS): ?
Hide errors from visitors: ?

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Code Snippets: af Code Snippets Pro – 3.2.1
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WooCommerce PensoPay: af PensoPay – 6.3.0
WooCommerce Price Based on Country Pro Add-on: af Oscar Gare – 2.22.0
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Sendinblue - WooCommerce Email Marketing: af Sendinblue – 3.0.1
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Woosa - BigBuy for WooCommerce: af Woosa – 1.2.1
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WP Mail Log: af WPVibes – 1.0.2
YITH WooCommerce Wishlist: af YITH – 3.14.0
Zweet Category Image 2: af  –

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Nextend Social Login: af Nextendweb – 3.1.7
WOOCS - WooCommerce Currency Switcher: af realmag777 – 1.3.9.2

### Settings ###

API Enabled: ?
Force SSL: ?
Currency: EUR (€)
Currency Position: right_space
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
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variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
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outofstock (outofstock)
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rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –

### WC Pages ###

Shop basisside: #8 - /shop/
Kurv: #9 - /cart/
Checkout: #10 - /checkout/
Min konto: #27 - /my-account/
Vilk?r og betingelser: #48686 - /handelsbetingelser/

### Theme ###

Name: Flatsome Child
Version: 3.0
Author URL: 
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Parent Theme Name: Flatsome
Parent Theme Version: 3.16.2
Parent Theme Author URL: https://uxthemes.com
WooCommerce Support: ?

### Templates ###

Overrides: flatsome/woocommerce/archive-product.php
flatsome/woocommerce/cart/cart-empty.php
flatsome/woocommerce/cart/cart-shipping.php
flatsome/woocommerce/cart/cart.php
flatsome/woocommerce/checkout/form-checkout.php
flatsome/woocommerce/checkout/form-coupon.php
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flatsome/woocommerce/loop/rating.php
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flatsome/woocommerce/loop/sale-flash.php
flatsome/woocommerce/myaccount/form-login.php
flatsome/woocommerce/myaccount/navigation.php
flatsome/woocommerce/notices/error.php
flatsome/woocommerce/notices/notice.php
flatsome/woocommerce/notices/success.php
flatsome/woocommerce/product-searchform.php
flatsome/woocommerce/single-product/photoswipe.php
flatsome/woocommerce/single-product/price.php
flatsome/woocommerce/single-product/product-image.php
flatsome/woocommerce/single-product/product-thumbnails.php
flatsome/woocommerce/single-product/rating.php
flatsome/woocommerce/single-product/related.php
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flatsome/woocommerce/single-product-reviews.php
flatsome/woocommerce/single-product.php
flatsome/woocommerce/content-product_cat.php

### Geolocation debug info ###

Default customer location: base
MaxMind GeoIP database: ? The MaxMind GeoIP Database does not exist - Geolocation will not function.
MaxMind GeoIP license: ? Geolocation has not been configured. You must enter a valid license key on the MaxMind integration settings page.
MM_COUNTRY_CODE: ?
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### PBC Settings ###

Version: 2.2.7
Base location: DK
Base currency: EUR
Price Based On: billing
Shipping: ?
Test mode: –
Test country: –
Load products price in background: –
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### Zone Pricing DK ###

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### Admin ###

Enabled Features: activity-panels
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experimental-products-task
experimental-import-products-task
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Disabled Features: minified-js
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settings

Daily Cron: ? Next scheduled: 2022-11-11 19:56:35 +00:00
Options: ?
Notes: 50
Onboarding: completed

### Action Scheduler ###

Gennemf?rt: 68.413
Oldest: 2022-10-11 19:46:56 +0000
Newest: 2022-11-11 13:45:26 +0000

Mislykket: 3
Oldest: 2022-02-09 10:41:24 +0000
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Igangv?rende: 2
Oldest: 2022-11-11 13:46:26 +0000
Newest: 2022-11-11 20:03:39 +0000

### Status report information ###

Generated at: 2022-11-11 13:46:45 +00:00

    Hi @ventilmaskedk

    Thanks for reaching out!

    I understand that the out-of-stock threshold is not working on your site.

    I tested this on my personal site, however, I was not able to reproduce the issue. My out-of-stock threshold is set to 2 and I changed product Tshirt 2 - 810 quantity to 2 and backorders are not allowed as well.

    Image Link: https://snipboard.io/dObP6H.jpg

    Image Link: https://snipboard.io/uLWgb1.jpg

    Then, this is what I’m seeing on my shop’s page: the product can no longer be added to cart.

    Image Link: https://snipboard.io/TFblB5.jpg

    Image Link: https://snipboard.io/DwUNhv.jpg

    Can you please try to switch to the default Storefront theme and only WooCommerce plugin is enabled and see if this works?

    If so, please run a full conflict test to see if your theme or any third-party plugins present on your site are causing the conflict here:

    https://woocommerce.com/document/how-to-test-for-conflicts/

    If this was caused by a third-party plugin present on your site, it would be best to reach out to the developers for further assistance here.

    Let us know how it goes!

Viewing 2 replies - 1 through 2 (of 2 total)
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