• Hi

    i have an item that is sold out, its a variation. and yes, i handle the stock within the variation tab. it shows 0 on that variation.

    however, on the front end, it shows 1 left and users click add to cart but it will NOT add as there s 0 left. however, i want it to show out of stock, as i use an in stock notifier and it wont show it.

    i use redis and cloudflares cache and i deleted both and it works. however, how can i bypass having to delete cache for this? or is there a way to shorten the cache for woocommerce when it changes to out of stock

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Stef

    (@serafinnyc)

    Hello @ariban99 and welcome to the forum.

    Do you know if you have Manage Stock enabled?

    Variant Products

    Simple Products

    Thread Starter ariban99

    (@ariban99)

    yes i do have it enable in variations! that was written in my original post on the first line!

    Stef

    (@serafinnyc)

    Just making sure. Not questioning your judgement. Some people turn it on on the parent side and that’s not correct to do. So making sure you did it on the variant side only.

    If everything is correct then it may be a conflicting app or theme. Are you using any 3rd party apps to manage Cogs or Inventory? Syncing with anything?

    Can you also submit a systems report please Go to WooCommerce > Status > Get Systems Report and pasting that here inside using a Code Block.

    Thread Starter ariban99

    (@ariban99)

    correct, its on the variant side only. it works great if and when i manually clear cache. but it sucks to have to manually clear cache for that! i do have a third party inventory system and its syncing with all my online shops. its tradepeg.com

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    `
    Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hi there @ariban99,

    If I understand you correctly, you seem to be having an issue with your caching plugins, as the stock levels are not correctly reflected on the front end of your store. Is that correct?

    You can find details on how to configure caching plugins for WooCommerce. Let us know if you still need further assistance.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘out of stock shows 1 left’ is closed to new replies.