Out of stock products still showing after pre order date

  • Resolved triponic

    (@triponic)


    3 months ago

    Our pre order sell out—After they sell out and the pre order date ends the item shows “out of stock (0)” however it’s in green text instead of red text like normal out of stock woocommerce products. The issue is that we hide out of stock products in our store but with this plugin those out of stock (preorder) products are still showing AFTER their pre order date. (I have the premium version) This has been an ongoing issue for several months now.

    I can’t upload pictures or else i’d show an example. TLDR: If a product sells out and the pre-order date ends, the product still shows in the catalog.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support mathdaniel

    (@mathdaniel)

    Hello,

    I hope you’re doing well.

    We are very sorry for what you’re experiencing. Our development team will be reviewing the behavior you’re encountering, and we will get in touch with you as soon as possible. Thank you for bringing it to our attention.

    Best regards.

    Plugin Author Kleinmann

    (@kleinmannbrightvessel)

    Hello @triponic ,
    I hope you are well

    Thank you for contacting us,
    We have created a fix for this which will be integrated in the next release.

    Please contact us through our support so we can provide you with the patch, as due to forum policies, we cannot share credentials, provide files/patches, or sensitive information here.

    – Best Regards

    Plugin Support mathdaniel

    (@mathdaniel)

    Hello,

    I hope you are doing well.

    If you don’t have any other questions, I will mark this as resolved.
    Feel free to open a new ticket if you need assistance!

    We will be happy to help you. Thank you very much.

Viewing 3 replies - 1 through 3 (of 3 total)
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