Out of stock products showing in Dynamic Ads
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Hello,
We have noticed out of stock products in our catalogue are showing in our Dynamic Ads on Facebook. Products are marked as out of stock on website and in catalogue on Facebook. This is happening with both simple and variable products. Some products have been out of stock for months, but we can see them in ads today. We expect Dynamic Ads to pull only in stock products for advertising, can you help us troubleshoot this?Below is our status report:
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Security<br><br>Secure connection (HTTPS): ?<br>Hide errors from visitors: ? Active Plugins (20)<br><br>Contact Form 7: by Takayuki Miyoshi – 6.0.3<br>Customer Reviews for WooCommerce: by CusRev – 5.68.1<br>GTM4WP - A Google Tag Manager (GTM) plugin for WordPress: by Thomas Geiger – 1.20.3<br>Elementor Pro: by Elementor.com – 3.27.1<br>Elementor: by Elementor.com – 3.27.2<br>Facebook for WooCommerce: by Facebook – 3.3.2<br>Index WP MySQL For Speed: by Oliver Jones<br>Rick James – 1.5.2<br><br>Loco Translate: by Tim Whitlock – 2.7.1<br>MC4WP: Mailchimp for WordPress: by ibericode – 4.10.0<br>MalCare WordPress Security Plugin - Malware Scanner, Cleaner, Security Firewall: by MalCare Security – 5.91<br>Redis Object Cache: by Till Krüss – 2.5.4<br>Rank Math SEO: by Rank Math SEO – 1.0.237<br>CTX Feed Pro: by WebAppick Author – 7.4.29<br>WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.3.1<br>Checkout Field Editor for WooCommerce: by ThemeHigh – 2.1.2<br>WooCommerce.com Update Manager: by Automattic – 1.0.3<br>Woo Radio Buttons Custom: by Musadiq Mehmood & Muhammad Ali – 1.1<br>WooCommerce: by Automattic – 9.6.0<br>Woodmart Core: by – 1.1.0<br>WP Rocket: by WP Media – 3.18 Inactive Plugins (3)<br><br>Advanced Order Export For WooCommerce: by AlgolPlus – 3.5.7<br>Query Monitor: by John Blackbourn – 3.17.0<br>Safe SVG: by 10up – 2.3.1 Dropin Plugins ()<br><br>advanced-cache.php: advanced-cache.php<br>maintenance.php: maintenance.php<br>object-cache.php: Redis Object Cache Drop-In Must Use Plugins (1)<br><br>Index WP MySQL For Speed Upgrade Filter for mu-plugins.: by – 1.5.2 Settings<br><br>Legacy API Enabled: –<br>Force SSL: –<br>Currency: BAM (KM)<br>Currency Position: right<br>Thousand Separator: ,<br>Decimal Separator: .<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)<br><br>Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)<br><br>Connected to WooCommerce.com: ?<br>Enforce Approved Product Download Directories: ?<br>HPOS feature enabled: ?<br>Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore<br>HPOS data sync enabled: – Logging<br><br>Enabled: ?<br>Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2<br>Retention period: 14 days<br>Level threshold: –<br>Log directory size: 3 MB WC Pages<br><br>Shop base: #9 - /shop/<br>Cart: #10 - /cart/ - Contains the [woocommerce_cart] shortcode<br>Checkout: #11 - /checkout/ - Contains the [woocommerce_checkout] shortcode<br>My account: #12 - /my-account/<br>Terms and conditions: ? Page not set Theme<br><br>Name: Woodmart Child<br>Version: 1.0.0<br>Author URL: https://xtemos.com<br>Child Theme: ?<br>Parent Theme Name: Woodmart<br>Parent Theme Version: 8.0.6<br>Parent Theme Author URL: https://themeforest.net/user/xtemos<br>Theme type: Classic theme<br>WooCommerce Support: ? Templates<br><br>Overrides: woodmart/woocommerce/archive-product.php<br>woodmart/woocommerce/cart/cart-item-data.php<br>woodmart/woocommerce/cart/cart.php<br>woodmart/woocommerce/cart/cross-sells.php<br>woodmart/woocommerce/cart/mini-cart.php<br>woodmart/woocommerce/checkout/form-checkout.php<br>woodmart/woocommerce/checkout/thankyou.php<br>woodmart/woocommerce/content-product-cat.php<br>woodmart/woocommerce/content-product.php<br>woodmart/woocommerce/content-single-product.php<br>woodmart/woocommerce/content-widget-product.php<br>woodmart/woocommerce/global/breadcrumb.php<br>woodmart/woocommerce/global/form-login.php<br>woodmart/woocommerce/global/quantity-input.php<br>woodmart/woocommerce/loop/add-to-cart.php<br>woodmart/woocommerce/loop/loop-end.php<br>woodmart/woocommerce/loop/loop-start.php<br>woodmart/woocommerce/loop/no-products-found.php<br>woodmart/woocommerce/loop/orderby.php<br>woodmart/woocommerce/loop/pagination.php<br>woodmart/woocommerce/loop/sale-flash.php<br>woodmart/woocommerce/myaccount/form-login.php<br>woodmart/woocommerce/product-searchform.php<br>woodmart/woocommerce/single-product/add-to-cart/grouped.php<br>woodmart/woocommerce/single-product/add-to-cart/variable.php<br>woodmart/woocommerce/single-product/meta.php<br>woodmart/woocommerce/single-product/product-attributes.php<br>woodmart/woocommerce/single-product/product-image.php<br>woodmart/woocommerce/single-product/product-thumbnails.php<br>woodmart/woocommerce/single-product/rating.php<br>woodmart/woocommerce/single-product/related.php<br>woodmart/woocommerce/single-product/sale-flash.php<br>woodmart/woocommerce/single-product/tabs/description.php<br>woodmart/woocommerce/single-product/tabs/tabs.php<br>woodmart/woocommerce/single-product/title.php<br>woodmart/woocommerce/single-product/up-sells.php<br>woodmart/woocommerce/single-product-reviews.php<br>woodmart/woocommerce/single-product.php Admin<br><br>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customize-store<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>onboarding<br>onboarding-tasks<br>pattern-toolkit-full-composability<br>product-custom-fields<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>printful<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page<br>launch-your-store<br><br>Disabled Features: product-data-views<br>experimental-blocks<br>coming-soon-newsletter-template<br>minified-js<br>product-pre-publish-modal<br>settings<br>async-product-editor-category-field<br>product-editor-template-system<br>blueprint<br>reactify-classic-payments-settings<br>use-wp-horizon<br>add-to-cart-with-options-stepper-layout<br>blockified-add-to-cart<br><br>Daily Cron: ? Next scheduled: 2025-01-31 14:36:10 +01:00<br>Options: ?<br>Notes: 56<br>Onboarding: completed Action Scheduler<br><br>Complete: 11,653<br>Oldest: 2024-12-31 08:45:24 +0100<br>Newest: 2025-01-31 08:43:55 +0100<br><br>Failed: 914<br>Oldest: 2022-11-02 16:55:43 +0100<br>Newest: 2025-01-25 08:36:45 +0100<br><br>Pending: 3<br>Oldest: 2025-01-31 08:44:55 +0100<br>Newest: 2025-01-31 16:15:56 +0100 Status report information<br><br>Generated at: 2025-01-31 08:44:02 +01:00<br>
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