out of stock products removed from facebook automatically

  • Resolved parale3000

    (@parale3000)


    2 years, 3 months ago

    Hello, is there a way to automatically archive out of stock products from facebook and instagram? We read many articles from facebook and they all say that you should archive them manually, although practically speaking this is not doable

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hello,

    Out of stock products are not synced to Facebook, and they are removed automatically from Facebook when stock is 0.

    You can refer to our documentation for more information:
    https://woocommerce.com/document/facebook-for-woocommerce-products-are-not-displaying-in-facebook-shop/#cause-of-out-of-stock-products-not-showing

    Let us know if there are any questions.

    Thread Starter parale3000

    (@parale3000)

    thank you for the prompt reply, it seems that the products were changed to draft status in woocommerce but they weren’t removed from facebook. Facecbook just displays “Product unavailable. View more from this shop.” but the product is still visible.

    What happens to draft products, how should the integration handle them?
    Again, ideally draft products should be removed

    Hi,

    For better assistance, please share a copy of your site’s System Status. It is located under WooCommerce > Status. Select “Get system report” and then “Copy for support”.?

    Please navigate to WooCommerce > System Status > Logs select Facebook from the dropdown menu and share with us the error messages generated (if any).

    Looking forward to hearing from you.

    Hello there! ??

    It has been a while since we heard from you, so I am marking this as resolved – we’ll be here when you’re ready.

    Cheers.

Viewing 4 replies - 1 through 4 (of 4 total)
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