• Resolved nikeri

    (@nikeri)


    Hi,

    No out of stock products are showing in our feed, is this normal for the free version?

    As i understand, the free version is supposed to include out of stock products?

    Best Regards

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello @nikeri ,

    Thanks for reaching us,

    As we’ve understand, you want to include out-of-stock products to your feed. By default, CTX Feed includes all published products, whether they are in stock or out of stock, in your feed. In your case, out of stock products might be hidden. If you want to include out-of-stock hidden products to your feed, you will need to utilize the filter, but it’s not available in the free version of CTX Feed.

    • This reply was modified 6 months, 1 week ago by Shahed.
    • This reply was modified 6 months, 1 week ago by Shahed.
    • This reply was modified 6 months, 1 week ago by Shahed.
    Thread Starter nikeri

    (@nikeri)

    Hi,

    We want to INCLUDE them, but they are excluded automatically even though the filter functionality is greyed out.

    best regards

    Hello @nikeri

    It seems that you may have hidden all of your out-of-stock products from WooCommerce settings. As a result, WooCommerce changes their status to hidden and they are not included in the feed. To include hidden out-of-stock products, please refer to this article which will help you resolve the issue: How to Include WooCommerce – Hidden Out of Stock products in your product Feed

    Plugin Support mansary

    (@mansary)

    Hi,

    We hope you’re having a great experience using CTX Feed. Since we haven’t received any further replies on this topic, we’ll be marking it as resolved for now.

    If you have any additional questions or need assistance, feel free to start a new conversation. We’re always here to help!

    Best regards,

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Out of stock products not showing in feed’ is closed to new replies.