Out of stock products keep being synced

Hello,

I understand that the products that are marked as not sync are being synced even though they are out of stock.

Can you please enable logging, repeat the steps to replicate the issue, and then share the log for us to take a look? Please follow these steps:

• Head to Marketing > Facebook.
• Enable debug mode at the bottom of the screen and save the settings.
• Repeat the steps to replicate the error.
• Navigate to WooCommerce > Status > Logs.
• Choose the Facebook log from the dropdown and click the “View” button to display the log. Please note that the log may be in UTC/GMT time, so it may be offset by a few hours.
• You can paste the logs (In text format) directly in your reply.

Looking forward to hearing from you.

Igor,

The problem happens once a day as the feed is synced. But below are the logs of Facebook for Woocommerce. If it does not have the problem, tomorrow I’ll send you and probably it will show.

03-27-2023 @ 17:03:11 - Request
method: GET
uri: https://graph.facebook.com/v14.0/477811729685866?fields=name
user-agent: Facebook-para-WooCommerce/3.0.16 (WooCommerce/7.5.1; WordPress/6.1.1)
body:
duration: 0.16208s

03-27-2023 @ 17:03:11 - Response
code: 200
message: OK
body: {"name":"AT - WooCommerce","id":"477811729685866"}

03-27-2023 @ 17:03:39 - Request
method: POST
uri: https://graph.facebook.com/v14.0/2411828015787934/events
user-agent: Facebook-para-WooCommerce/3.0.16 (WooCommerce/7.5.1; WordPress/6.1.1)
body: {"data":[{"action_source":"website","event_time":1679947418,"event_id":"a077e50d-865e-495a-b61b-4e40fc255b8d","event_source_url":"https:\/\/www.aquilatauheny.com.br\/vestidos\/vestido-jeans-lastex-janaina\/?attribute_pa_tamanho=p-38&utm_source=facebook&utm_medium=cpc&utm_campaign=%5BTESTE%5D+%5BCATALOGO%5D+Todos+Produtos+-+Segmenta%C3%A7%C3%A3o+Aberta&utm_content=Aberto+-+23-65-SP-MG-PR+-+Compra&fbclid=IwAR1MmrCc6VGd0hqbvkUEKVIlHiqxjtAfhCGVtLzj9MXwSlMZdPvf2dWzSH0_aem_ATuFcv1ffhF672is0RYYfByuHCAjrN0RQNthvcebf_0FLecSgNiXZzPm-mhLLeaG4zjp92OQpjiUatabeu3pf9eBoN3hzIdu_scC_ebf-scoV1V41oWj3Yps3YnkBbO2-P30WbvYhYXu2ZI43d3Uxz4p","custom_data":{"content_name":"Vestido Jeans Lastex Jana\u00edna","content_ids":"[\"VEJEA0015_39977\"]","content_type":"product_group","contents":"[{\"id\":\"VEJEA0015_39977\",\"quantity\":1}]","content_category":"Vestidos Curtos","value":"189.79","currency":"BRL"},"user_data":{"client_ip_address":"177.51.41.199","client_user_agent":"Mozilla\/5.0 (Linux; Android 12; SM-A025M Build\/SP1A.210812.016; wv) AppleWebKit\/537.36 (KHTML, like Gecko) Version\/4.0 Chrome\/111.0.5563.115 Mobile Safari\/537.36 [FB_IAB\/FB4A;FBAV\/407.0.0.30.97;]","fbc":"fb.1.1679947418.IwAR1MmrCc6VGd0hqbvkUEKVIlHiqxjtAfhCGVtLzj9MXwSlMZdPvf2dWzSH0_aem_ATuFcv1ffhF672is0RYYfByuHCAjrN0RQNthvcebf_0FLecSgNiXZzPm-mhLLeaG4zjp92OQpjiUatabeu3pf9eBoN3hzIdu_scC_ebf-scoV1V41oWj3Yps3YnkBbO2-P30WbvYhYXu2ZI43d3Uxz4p","fbp":""},"event_name":"ViewContent"}],"partner_agent":"woocommerce-7.5.1-3.0.16"}
duration: 0.25809s

03-27-2023 @ 17:03:39 - Response
code: 200
message: OK
body: {"events_received":1,"messages":[],"fbtrace_id":"AppAhP4pXfcdSlntuSOHaEl"}

03-27-2023 @ 17:03:39 - Request
method: POST
uri: https://graph.facebook.com/v14.0/2411828015787934/events
user-agent: Facebook-para-WooCommerce/3.0.16 (WooCommerce/7.5.1; WordPress/6.1.1)
body: {"data":[{"action_source":"website","event_time":1679947419,"event_id":"00f0c68c-bc47-4a3b-8467-f98cb4ed6973","event_source_url":"https:\/\/www.aquilatauheny.com.br\/vestidos\/vestido-jeans-neia\/?attribute_pa_tamanho=p-38&utm_source=facebook&utm_medium=cpc&utm_campaign=RMKT+Cat%C3%A1logo+Teste&utm_content=An%C3%BAncio+do+Cat%C3%A1logo&fbclid=IwAR1irfDjbtaY00K0UDugMPPWR_STr_5WNIWTQY_Uh-suW8PvDowLbMKpL6Q_aem_ATuwiq5E4SrmO7N1FgnZ6ytlBTrVL3Ba8igGrQcYC_2F37-np2aNWJJi5aYyj-KZ2eyPU3IlN8nNCkWGmm_wplss6Db5y8-vXtFSU7ppK4k5TGGMau4QyNsk2OtVsSQzjnFPNqcCRMq-GqgCiFIQ3B3S","custom_data":{"content_name":"Vestido Jeans N\u00e9ia","content_ids":"[\"VEJEA0033_86230\"]","content_type":"product_group","contents":"[{\"id\":\"VEJEA0033_86230\",\"quantity\":1}]","content_category":"Vestidos Jeans","value":"169.90","currency":"BRL"},"user_data":{"client_ip_address":"200.202.107.123","client_user_agent":"Mozilla\/5.0 (iPhone; CPU iPhone OS 16_2 like Mac OS X) AppleWebKit\/605.1.15 (KHTML, like Gecko) Version\/16.2 Mobile\/15E148 Safari\/604.1","fbc":"fb.1.1679947419.IwAR1irfDjbtaY00K0UDugMPPWR_STr_5WNIWTQY_Uh-suW8PvDowLbMKpL6Q_aem_ATuwiq5E4SrmO7N1FgnZ6ytlBTrVL3Ba8igGrQcYC_2F37-np2aNWJJi5aYyj-KZ2eyPU3IlN8nNCkWGmm_wplss6Db5y8-vXtFSU7ppK4k5TGGMau4QyNsk2OtVsSQzjnFPNqcCRMq-GqgCiFIQ3B3S","fbp":""},"event_name":"ViewContent"}],"partner_agent":"woocommerce-7.5.1-3.0.16"}
duration: 0.2516s

03-27-2023 @ 17:03:39 - Response
code: 200
message: OK
body: {"events_received":1,"messages":[],"fbtrace_id":"AW2nOaKZJ5x-jPpAEqjLy2h"}

03-27-2023 @ 17:04:15 - Request
method: POST
uri: https://graph.facebook.com/v14.0/2411828015787934/events
user-agent: Facebook-para-WooCommerce/3.0.16 (WooCommerce/7.5.1; WordPress/6.1.1)
body: {"data":[{"action_source":"website","event_time":1679947455,"event_id":"69b3f045-a037-432b-966a-34e7e9925935","event_source_url":"https:\/\/www.aquilatauheny.com.br\/vestidos\/vestido-luiza\/?attribute_pa_tamanho=p-38&utm_source=facebook&utm_medium=cpc&utm_campaign=RMKT+Cat%C3%A1logo+Teste&utm_content=An%C3%BAncio+do+Cat%C3%A1logo&fbclid=IwAR0GH3wyW5Oe1V0CRVaBw41lcCngcEF36UcxdZatAyCuOMnAOCYpKDpotfA_aem_ATuwiq5E4SrmO7N1FgnZ6ytlBTrVL3Ba8igGrQcYC_2F37-np2aNWJJi5aYyj-KZ2eyPU3IlN8nNCkWGmm_wplss6Db5y8-vXtFSU7ppK4k5TGGMau4QyNsk2OtVsSQzjnFPNqcCRMq-GqgCiFIQ3B3S","custom_data":{"content_name":"Vestido Luiza","content_ids":"[\"VECRE0046_83458\"]","content_type":"product_group","contents":"[{\"id\":\"VECRE0046_83458\",\"quantity\":1}]","content_category":"Vestidos Curtos","value":"312.50","currency":"BRL"},"user_data":{"client_ip_address":"200.202.107.123","client_user_agent":"Mozilla\/5.0 (iPhone; CPU iPhone OS 16_2 like Mac OS X) AppleWebKit\/605.1.15 (KHTML, like Gecko) Version\/16.2 Mobile\/15E148 Safari\/604.1","fbc":"fb.1.1679947455.IwAR0GH3wyW5Oe1V0CRVaBw41lcCngcEF36UcxdZatAyCuOMnAOCYpKDpotfA_aem_ATuwiq5E4SrmO7N1FgnZ6ytlBTrVL3Ba8igGrQcYC_2F37-np2aNWJJi5aYyj-KZ2eyPU3IlN8nNCkWGmm_wplss6Db5y8-vXtFSU7ppK4k5TGGMau4QyNsk2OtVsSQzjnFPNqcCRMq-GqgCiFIQ3B3S","fbp":""},"event_name":"ViewContent"}],"partner_agent":"woocommerce-7.5.1-3.0.16"}
duration: 0.2719s

03-27-2023 @ 17:04:15 - Response
code: 200
message: OK
body: {"events_received":1,"messages":[],"fbtrace_id":"A2qHQkFRivvjdajv-D_1IiM"}

03-27-2023 @ 17:04:22 - Request
method: POST
uri: https://graph.facebook.com/v14.0/2411828015787934/events
user-agent: Facebook-para-WooCommerce/3.0.16 (WooCommerce/7.5.1; WordPress/6.1.1)
body: {"data":[{"action_source":"website","event_time":1679947461,"event_id":"42d574c5-c9e8-473b-9b15-c588022789c6","event_source_url":"https:\/\/www.aquilatauheny.com.br\/vestidos\/vestido-jeans-tubinho-2\/?attribute_pa_tamanho=g-42&utm_source=facebook&utm_medium=cpc&utm_campaign=%5BTESTE%5D+%5BCATALOGO%5D+Todos+Produtos+-+Segmenta%C3%A7%C3%A3o+Aberta&utm_content=Aberto+-+23-65-SP-MG-PR+-+Compra&fbclid=IwAR2TPpb2u4sa0coJXWxm7O2nANxHFEXFl4d2iu5KlujCvVOBPML0w9F2mu8_aem_ATu88hdn4EwQFxKG59sTauh6CdqTnifs5fmFX9zIzBr2m36Xt3Fk3XH5cPg9SaGLEQ_DTtltvcZN2Gdcn-j06qLd_MOqHUd5asiaFR8Ur3bkIXBo3qN6AroXwy65fcXbf8rFgUDv2CZfPVy59bssebug","custom_data":{"content_name":"Vestido Jeans Tubinho","content_ids":"[\"VEJEA0006_15325\"]","content_type":"product_group","contents":"[{\"id\":\"VEJEA0006_15325\",\"quantity\":1}]","content_category":"Vestidos Curtos","value":"155.00","currency":"BRL"},"user_data":{"client_ip_address":"200.110.206.83","client_user_agent":"Mozilla\/5.0 (Linux; Android 10; moto e(7) Build\/QOFS30.569-83-18; wv) AppleWebKit\/537.36 (KHTML, like Gecko) Version\/4.0 Chrome\/111.0.5563.103 Mobile Safari\/537.36 [FB_IAB\/FB4A;FBAV\/407.0.0.30.97;]","fbc":"fb.1.1679947461.IwAR2TPpb2u4sa0coJXWxm7O2nANxHFEXFl4d2iu5KlujCvVOBPML0w9F2mu8_aem_ATu88hdn4EwQFxKG59sTauh6CdqTnifs5fmFX9zIzBr2m36Xt3Fk3XH5cPg9SaGLEQ_DTtltvcZN2Gdcn-j06qLd_MOqHUd5asiaFR8Ur3bkIXBo3qN6AroXwy65fcXbf8rFgUDv2CZfPVy59bssebug","fbp":""},"event_name":"ViewContent"}],"partner_agent":"woocommerce-7.5.1-3.0.16"}
duration: 0.24756s

03-27-2023 @ 17:04:22 - Response
code: 200
message: OK
body: {"events_received":1,"messages":[],"fbtrace_id":"AO44liH8RGaFtEsAkWZ1lfs"}

03-27-2023 @ 17:04:31 - Request
method: POST
uri: https://graph.facebook.com/v14.0/2411828015787934/events
user-agent: Facebook-para-WooCommerce/3.0.16 (WooCommerce/7.5.1; WordPress/6.1.1)
body: {"data":[{"action_source":"website","event_time":1679947470,"event_id":"0e37110f-b6e5-4ea0-8bdf-edcc0259966b","event_source_url":"https:\/\/www.aquilatauheny.com.br\/vestidos\/vestido-jeans-neia\/?attribute_pa_tamanho=xg-46&utm_source=Meta&utm_medium=Instagram_Feed&utm_campaign=%5BF%5D+%5BCATA%5D+Remarketing+Din%C3%A2mico+-+ATC+-+WC&utm_content=%5BCATA%5D+01+-+Envolvimento+7+Dias+-+AT+-+WC---Copy+antiga+%2B+vant1+%E2%80%94+C%C3%B3pia&fbclid=PAAaYYz60MyYuku51A-5OyGSdidHAZwwrndewbbC6PIJfVByIeuPn49EC7ynI_aem_ATv5vAid08W9hWv3HAz01GU-DE_Ke16ECQJqrvN7P2VUdhwXgwuD__5fidkGm6epbqoLEkcSMOBRNDLhun3V2BqZTOw0NZdFpeI5rMPLbc0Ssce67PhCDoSAyQtXaL9Kb2THxS5iUHwu0vsmKI-IwNRy","custom_data":{"content_name":"Vestido Jeans N\u00e9ia","content_ids":"[\"VEJEA0033_86230\"]","content_type":"product_group","contents":"[{\"id\":\"VEJEA0033_86230\",\"quantity\":1}]","content_category":"Vestidos Jeans","value":"169.90","currency":"BRL"},"user_data":{"client_ip_address":"190.89.148.9","client_user_agent":"Mozilla\/5.0 (Linux; Android 10; moto e(6i) Build\/QOH30.280-26; wv) AppleWebKit\/537.36 (KHTML, like Gecko) Version\/4.0 Chrome\/111.0.5563.58 Mobile Safari\/537.36 Instagram 275.0.0.27.98 Android (29\/10; 280dpi; 720x1424; motorola; moto e(6i); fijisc; fijisc; pt_BR; 458229245)","fbc":"fb.1.1679947470.PAAaYYz60MyYuku51A-5OyGSdidHAZwwrndewbbC6PIJfVByIeuPn49EC7ynI_aem_ATv5vAid08W9hWv3HAz01GU-DE_Ke16ECQJqrvN7P2VUdhwXgwuD__5fidkGm6epbqoLEkcSMOBRNDLhun3V2BqZTOw0NZdFpeI5rMPLbc0Ssce67PhCDoSAyQtXaL9Kb2THxS5iUHwu0vsmKI-IwNRy","fbp":""},"event_name":"ViewContent"}],"partner_agent":"woocommerce-7.5.1-3.0.16"}
duration: 0.22567s

03-27-2023 @ 17:04:31 - Response
code: 200
message: OK
body: {"events_received":1,"messages":[],"fbtrace_id":"A4NiptekAclc24UepbbRw6X"}

03-27-2023 @ 17:04:41 - Request
method: POST
uri: https://graph.facebook.com/v14.0/2411828015787934/events
user-agent: Facebook-para-WooCommerce/3.0.16 (WooCommerce/7.5.1; WordPress/6.1.1)
body: {"data":[{"action_source":"website","event_time":1679947481,"event_id":"090ab6a1-8243-48b8-822a-774537632f97","event_source_url":"https:\/\/www.aquilatauheny.com.br\/vestidos\/vestido-leila-at\/?attribute_pa_tamanho=g-42","custom_data":{"content_name":"Vestido Leila AT","content_ids":"[\"VELAI0001_73028\"]","content_type":"product_group","contents":"[{\"id\":\"VELAI0001_73028\",\"quantity\":1}]","content_category":"Vestidos Curtos","value":"259.90","currency":"BRL"},"user_data":{"client_ip_address":"69.171.249.15","client_user_agent":"facebookexternalhit\/1.1 (+http:\/\/www.facebook.com\/externalhit_uatext.php)","fbc":"","fbp":""},"event_name":"ViewContent"}],"partner_agent":"woocommerce-7.5.1-3.0.16"}
duration: 0.19435s

03-27-2023 @ 17:04:41 - Response
code: 200
message: OK
body: {"events_received":1,"messages":[],"fbtrace_id":"A9e3K6p1PpL1kg3jJmJ7iQq"}

03-27-2023 @ 17:04:42 - Request
method: POST
uri: https://graph.facebook.com/v14.0/2411828015787934/events
user-agent: Facebook-para-WooCommerce/3.0.16 (WooCommerce/7.5.1; WordPress/6.1.1)
body: {"data":[{"action_source":"website","event_time":1679947481,"event_id":"6171fa6b-72a0-42e6-b3aa-8d600e2de41c","event_source_url":"https:\/\/www.aquilatauheny.com.br\/vestidos\/vestido-leila-at\/?attribute_pa_tamanho=g-42","custom_data":{"content_name":"Vestido Leila AT","content_ids":"[\"VELAI0001_73028\"]","content_type":"product_group","contents":"[{\"id\":\"VELAI0001_73028\",\"quantity\":1}]","content_category":"Vestidos Curtos","value":"259.90","currency":"BRL"},"user_data":{"client_ip_address":"177.126.158.50","client_user_agent":"Mozilla\/5.0 (iPhone; CPU iPhone OS 16_3_1 like Mac OS X) AppleWebKit\/605.1.15 (KHTML, like Gecko) Mobile\/20D67 [FBAN\/FBIOS;FBDV\/iPhone12,1;FBMD\/iPhone;FBSN\/iOS;FBSV\/16.3.1;FBSS\/2;FBID\/phone;FBLC\/pt_BR;FBOP\/5]","em":"f6ff0d9cb38c094dfb605615d12676ad0b7ec44771c1b80b949cfbfeee59fba1","fn":"fc998e5cffc422f0edf3c91e4ccfc26a37a53211c04df56f9b2c8815221477d2","ln":"4a3abc3afd0c3113cfbad2e7ef84a7160f4caf24adf41d3a4f7c72c4cb322491","external_id":"ca91265ed5a6874050f78c3aa8dd18e6c4b147a9f43fa9c2a02ef08170fbdf53","ct":"061353c17362ceccd10e64cd9ff01eebbb96d3b7db9b98ee8ba693620c129321","zp":"de946bf0538b3cf314431e540e66626611c4a9514a36d24563b1e8e41b085696","st":"571b0e35550136585f653a70460974d32f85879142300ecb361eff423ac62cd4","ph":"c6bd0140b2b02cc2e31ed73ed4d6da6e465804407c0458839356195d96303862","fbc":"fb.2.1679797950235.IwAR0SN58sPvVaB-Tt0bj_zvhyZhVvP_KQ6a4bjYXBTueM2Xg3q5nHKIno1lE_aem_AUgXJf51M6y_P1h6PCZHmk-ptaXQvzDIaQrP5lh4V_x3bqFab3H1--Vagk7Kk82xHk00DKqe9oEs56UuO_IHbYehXT69Jaf_Gxq26LniETJPj5zB-Xuyp3hEsb0LYYs-K3fYxr-CoZ4LB2SpMw05Mz9x","fbp":"fb.2.1679321653589.1588494439"},"event_name":"ViewContent"}],"partner_agent":"woocommerce-7.5.1-3.0.16"}
duration: 0.21839s

03-27-2023 @ 17:04:42 - Response
code: 200
message: OK
body: {"events_received":1,"messages":[],"fbtrace_id":"A5JkW9xHh96UL07nQtLo39A"}

03-27-2023 @ 17:06:11 - Request
method: POST
uri: https://graph.facebook.com/v14.0/2411828015787934/events
user-agent: Facebook-para-WooCommerce/3.0.16 (WooCommerce/7.5.1; WordPress/6.1.1)
body: {"data":[{"action_source":"website","event_time":1679947571,"event_id":"0e6853d3-8bd0-4b69-8c59-de143adbbb21","event_source_url":"https:\/\/www.aquilatauheny.com.br\/vestidos\/vestido-longo-katrine\/?attribute_pa_tamanho=g-42&utm_source=Meta&utm_medium=an&utm_campaign=%5BT%5D+%5BCATALOGO%5D++Renova%C3%A7%C3%A3o+de+P%C3%BAblico+-+Todos+Produtos+-+ATC&utm_content=00+N%C3%A3o+Conhece+-+Aberto+-+21-65%2B+-+Excluindo+Conhece---Copy+antiga+%2B+vant1+%E2%80%94+C%C3%B3pia","custom_data":{"content_name":"Vestido Longo Katrine","content_ids":"[\"VECRE0045_76038\"]","content_type":"product_group","contents":"[{\"id\":\"VECRE0045_76038\",\"quantity\":1}]","content_category":"Vestidos Longos","value":false,"currency":"BRL"},"user_data":{"client_ip_address":"192.141.121.91","client_user_agent":"Mozilla\/5.0 (Linux; Android 11; 2201117TL Build\/RKQ1.211001.001; wv) AppleWebKit\/537.36 (KHTML, like Gecko) Version\/4.0 Chrome\/111.0.5563.58 Mobile Safari\/537.36","fbc":"","fbp":""},"event_name":"ViewContent"}],"partner_agent":"woocommerce-7.5.1-3.0.16"}
duration: 0.19169s

03-27-2023 @ 17:06:11 - Response
code: 400
message: Bad Request
body: {"error":{"message":"Invalid parameter","type":"OAuthException","code":100,"error_subcode":2804019,"is_transient":false,"error_user_title":"Server Side Api Parameter Error","error_user_msg":"Param $['data'][0]['custom_data']['value'] must be a number","fbtrace_id":"As7pesDQjA72VTomPxz_Sa2"}}

03-27-2023 @ 17:06:28 - Request
method: POST
uri: https://graph.facebook.com/v14.0/2411828015787934/events
user-agent: Facebook-para-WooCommerce/3.0.16 (WooCommerce/7.5.1; WordPress/6.1.1)
body: {"data":[{"action_source":"website","event_time":1679947588,"event_id":"e7440908-2fab-4644-abba-7b59cf646f75","event_source_url":"https:\/\/www.aquilatauheny.com.br\/vestidos\/vestido-jeans-neia\/?attribute_pa_tamanho=m-40&utm_source=Meta&utm_medium=Facebook_Marketplace&utm_campaign=%5BT%5D+%5BCATALOGO%5D++Renova%C3%A7%C3%A3o+de+P%C3%BAblico+-+Todos+Produtos+-+ATC&utm_content=00+N%C3%A3o+Conhece+-+Aberto+-+21-65%2B+-+Excluindo+Conhece---Copy+antiga+%2B+vant1+%E2%80%94+C%C3%B3pia&fbclid=IwAR0D8TI87xrFhMvJ6jp-2GtdJoWHlltiIxM_kI872Nt4ok6jk4Z-dAEpMMs_aem_ATtQjO7KoPwOqGGpaYr3NY-4W3VGXNu1FfOHssUIYMTER7qEexWG-bM9Eywlom5bqXDfARQDkhqlRAgG04BYr2NMlkextvyqI44OfGIxzW3Z5gMeqtQm5DlVKqdgyFceUrOMGoDQVXogpPjbexfLLssl","custom_data":{"content_name":"Vestido Jeans N\u00e9ia","content_ids":"[\"VEJEA0033_86230\"]","content_type":"product_group","contents":"[{\"id\":\"VEJEA0033_86230\",\"quantity\":1}]","content_category":"Vestidos Jeans","value":"169.90","currency":"BRL"},"user_data":{"client_ip_address":"187.26.170.63","client_user_agent":"Mozilla\/5.0 (Linux; Android 6.0; S20+ Pro Build\/MRA58K; wv) AppleWebKit\/537.36 (KHTML, like Gecko) Version\/4.0 Chrome\/106.0.5249.126 Mobile Safari\/537.36 [FB_IAB\/FB4A;FBAV\/389.0.0.42.111;]","fbc":"fb.1.1679947588.IwAR0D8TI87xrFhMvJ6jp-2GtdJoWHlltiIxM_kI872Nt4ok6jk4Z-dAEpMMs_aem_ATtQjO7KoPwOqGGpaYr3NY-4W3VGXNu1FfOHssUIYMTER7qEexWG-bM9Eywlom5bqXDfARQDkhqlRAgG04BYr2NMlkextvyqI44OfGIxzW3Z5gMeqtQm5DlVKqdgyFceUrOMGoDQVXogpPjbexfLLssl","fbp":""},"event_name":"ViewContent"}],"partner_agent":"woocommerce-7.5.1-3.0.16"}
duration: 0.2198s

03-27-2023 @ 17:06:28 - Response
code: 200
message: OK
body: {"events_received":1,"messages":[],"fbtrace_id":"ATA74dSrSA3c0kiaPUHzYYl"}

03-27-2023 @ 17:06:48 - Request
method: POST
uri: https://graph.facebook.com/v14.0/2411828015787934/events
user-agent: Facebook-para-WooCommerce/3.0.16 (WooCommerce/7.5.1; WordPress/6.1.1)
body: {"data":[{"action_source":"website","event_time":1679947607,"event_id":"55cd97a2-f307-40de-ba5d-c4b711045bf5","event_source_url":"https:\/\/www.aquilatauheny.com.br\/vestidos\/vestidos-tricot\/vestido-tricot-black-white\/?attribute_pa_tamanho=tamanho-unico&utm_source=facebook&utm_medium=cpc&utm_campaign=%5BTESTE%5D+%5BCATALOGO%5D+Todos+Produtos+-+Segmenta%C3%A7%C3%A3o+Aberta&utm_content=Aberto+-+23-65-SP-MG-PR+-+Compra&fbclid=PAAab2Im-HNR-eVzCje_RRny756hcD-6UaiZamkOcckJ7YTNb4ntBL2KHMv00_aem_ATt7_1sJ_Ffa0Rpo4hTomMrwMo8vy_o4AwXVeDyeSpvtQu0gbPciAjfCn8zbOHZZjumjIILngc3zNCrqQWnkCSiJdPztBZSkYWxO3xrAECX-Q1qo_nPipUZ0NRZuSnR7Z7RUkZVev0VRsEM0dsiAglIs","custom_data":{"content_name":"Vestido Tricot Black & White","content_ids":"[\"VETRI0001_11081\"]","content_type":"product_group","contents":"[{\"id\":\"VETRI0001_11081\",\"quantity\":1}]","content_category":"Vestidos Curtos","value":false,"currency":"BRL"},"user_data":{"client_ip_address":"177.23.116.77","client_user_agent":"Mozilla\/5.0 (Linux; Android 10; SM-A315G Build\/QP1A.190711.020; wv) AppleWebKit\/537.36 (KHTML, like Gecko) Version\/4.0 Chrome\/111.0.5563.116 Mobile Safari\/537.36 Instagram 275.0.0.27.98 Android (29\/10; 420dpi; 1080x2195; samsung; SM-A315G; a31; mt6768; pt_BR; 458229255)","fbc":"fb.1.1679947607.PAAab2Im-HNR-eVzCje_RRny756hcD-6UaiZamkOcckJ7YTNb4ntBL2KHMv00_aem_ATt7_1sJ_Ffa0Rpo4hTomMrwMo8vy_o4AwXVeDyeSpvtQu0gbPciAjfCn8zbOHZZjumjIILngc3zNCrqQWnkCSiJdPztBZSkYWxO3xrAECX-Q1qo_nPipUZ0NRZuSnR7Z7RUkZVev0VRsEM0dsiAglIs","fbp":""},"event_name":"ViewContent"}],"partner_agent":"woocommerce-7.5.1-3.0.16"}
duration: 0.25408s

03-27-2023 @ 17:06:48 - Response
code: 400
message: Bad Request
body: {"error":{"message":"Invalid parameter","type":"OAuthException","code":100,"error_subcode":2804019,"is_transient":false,"error_user_title":"Server Side Api Parameter Error","error_user_msg":"Param $['data'][0]['custom_data']['value'] must be a number","fbtrace_id":"AzZtzEjhGA0MMkbmYCfyggH"}}

03-27-2023 @ 17:06:55 - Request
method: POST
uri: https://graph.facebook.com/v14.0/2411828015787934/events
user-agent: Facebook-para-WooCommerce/3.0.16 (WooCommerce/7.5.1; WordPress/6.1.1)
body: {"data":[{"action_source":"website","event_time":1679947615,"event_id":"46f16bd2-2ed6-4783-abe2-e09da22f1802","event_source_url":"https:\/\/www.aquilatauheny.com.br\/vestidos\/vestido-jeans-neia\/?attribute_pa_tamanho=m-40&utm_source=Meta&utm_medium=Facebook_Marketplace&utm_campaign=%5BT%5D+%5BCATALOGO%5D++Renova%C3%A7%C3%A3o+de+P%C3%BAblico+-+Todos+Produtos+-+ATC&utm_content=00+N%C3%A3o+Conhece+-+Aberto+-+21-65%2B+-+Excluindo+Conhece---Copy+antiga+%2B+vant1+%E2%80%94+C%C3%B3pia","custom_data":{"content_name":"Vestido Jeans N\u00e9ia","content_ids":"[\"VEJEA0033_86230\"]","content_type":"product_group","contents":"[{\"id\":\"VEJEA0033_86230\",\"quantity\":1}]","content_category":"Vestidos Jeans","value":"169.90","currency":"BRL"},"user_data":{"client_ip_address":"173.252.107.24","client_user_agent":"facebookexternalhit\/1.1 (+http:\/\/www.facebook.com\/externalhit_uatext.php)","fbc":"","fbp":""},"event_name":"ViewContent"}],"partner_agent":"woocommerce-7.5.1-3.0.16"}
duration: 0.22262s

03-27-2023 @ 17:06:55 - Response
code: 200
message: OK
body: {"events_received":1,"messages":[],"fbtrace_id":"A50aylPfMfEiQzxfU0HgjeW"}

03-27-2023 @ 17:06:57 - Request
method: POST
uri: https://graph.facebook.com/v14.0/2411828015787934/events
user-agent: Facebook-para-WooCommerce/3.0.16 (WooCommerce/7.5.1; WordPress/6.1.1)
body: {"data":[{"action_source":"website","event_time":1679947617,"event_id":"0a4a92db-d003-4f30-bd46-c45ca943ec2f","event_source_url":"https:\/\/www.aquilatauheny.com.br\/vestidos\/vestido-jeans-neia\/?attribute_pa_tamanho=m-40","custom_data":{"content_name":"Vestido Jeans N\u00e9ia","content_ids":"[\"VEJEA0033_86230\"]","content_type":"product_group","contents":"[{\"id\":\"VEJEA0033_86230\",\"quantity\":1}]","content_category":"Vestidos Jeans","value":"169.90","currency":"BRL"},"user_data":{"client_ip_address":"173.252.107.21","client_user_agent":"facebookexternalhit\/1.1 (+http:\/\/www.facebook.com\/externalhit_uatext.php)","fbc":"","fbp":""},"event_name":"ViewContent"}],"partner_agent":"woocommerce-7.5.1-3.0.16"}
duration: 0.2039s

03-27-2023 @ 17:06:57 - Response
code: 200
message: OK
body: {"events_received":1,"messages":[],"fbtrace_id":"AI90vQn5uwpBp76i846XYIF"}

03-27-2023 @ 17:08:14 - Request
method: POST
uri: https://graph.facebook.com/v14.0/2411828015787934/events
user-agent: Facebook-para-WooCommerce/3.0.16 (WooCommerce/7.5.1; WordPress/6.1.1)
body: {"data":[{"action_source":"website","event_time":1679947694,"event_id":"b293d920-ee2e-449d-ac20-01b1e66f346b","event_source_url":"https:\/\/www.aquilatauheny.com.br\/saias\/saia-jeans-elastico-vanessa\/?attribute_pa_tamanho=xpp-34&utm_source=facebook&utm_medium=cpc&utm_campaign=%5BTESTE%5D+%5BCATALOGO%5D+Todos+Produtos+-+Segmenta%C3%A7%C3%A3o+Aberta&utm_content=Aberto+-+23-65-SP-MG-PR+-+Compra&fbclid=PAAaZB3vsVsXbRQLnkQfegZUYnBvnRt2LwOwPWMdqYJJIRGd_xZcD1GphqMrU_aem_ATvM2adcgp2BpJ8OsctCOJyfxQOyIoCQ3QUTp8M2CGKe9ZAVzOqU1AjX0XKFwkc5BgP7Njz_jPNWhuKK0HrceiB7OOZOjVd9idWhY66V4ox_ciTJEsQzYtvcxstUEHl3bM84jJN8akFWYjhQIA3RGK6e","custom_data":{"content_name":"Saia Jeans El\u00e1stico Vanessa","content_ids":"[\"SAJEA0018_39960\"]","content_type":"product_group","contents":"[{\"id\":\"SAJEA0018_39960\",\"quantity\":1}]","content_category":"Saias Jeans","value":"139.90","currency":"BRL"},"user_data":{"client_ip_address":"177.221.110.48","client_user_agent":"Mozilla\/5.0 (Linux; Android 13; SM-A325M Build\/TP1A.220624.014; wv) AppleWebKit\/537.36 (KHTML, like Gecko) Version\/4.0 Chrome\/111.0.5563.58 Mobile Safari\/537.36 Instagram 275.0.0.27.98 Android (33\/13; 420dpi; 1080x2194; samsung; SM-A325M; a32; mt6769t; pt_BR; 458229255)","fbc":"fb.1.1679947694.PAAaZB3vsVsXbRQLnkQfegZUYnBvnRt2LwOwPWMdqYJJIRGd_xZcD1GphqMrU_aem_ATvM2adcgp2BpJ8OsctCOJyfxQOyIoCQ3QUTp8M2CGKe9ZAVzOqU1AjX0XKFwkc5BgP7Njz_jPNWhuKK0HrceiB7OOZOjVd9idWhY66V4ox_ciTJEsQzYtvcxstUEHl3bM84jJN8akFWYjhQIA3RGK6e","fbp":""},"event_name":"ViewContent"}],"partner_agent":"woocommerce-7.5.1-3.0.16"}
duration: 0.24101s

03-27-2023 @ 17:08:14 - Response
code: 200
message: OK
body: {"events_received":1,"messages":[],"fbtrace_id":"AiPkdjiRV9vNLbe2mUM1lkk"}

03-27-2023 @ 17:08:22 - Request
method: POST
uri: https://graph.facebook.com/v14.0/2411828015787934/events
user-agent: Facebook-para-WooCommerce/3.0.16 (WooCommerce/7.5.1; WordPress/6.1.1)
body: {"data":[{"action_source":"website","event_time":1679947702,"event_id":"07659664-2a07-47c1-bb69-386f08703883","event_source_url":"https:\/\/www.aquilatauheny.com.br\/vestidos\/vestidos-jeans\/vestido-jeans-soltinho\/?attribute_pa_tamanho=p-38&utm_source=Meta&utm_medium=Instagram_Feed&utm_campaign=%5BT%5D+%5BCATALOGO%5D++Renova%C3%A7%C3%A3o+de+P%C3%BAblico+-+Todos+Produtos+-+ATC&utm_content=00+N%C3%A3o+Conhece+-+Aberto+-+21-65%2B+-+Excluindo+Conhece---Copy+antiga+%2B+vant1+%E2%80%94+C%C3%B3pia&fbclid=PAAaYjU9f3qN9NucyatdY4sP3woighGXmEWAs4R5WaVbqEjCLJMSEKfrubN-A_aem_ATtn4wYEiRzUlG0Nrd7jcD-TTthGlTWj1VqOStaXhg7x6RCTomvd0uiOXNO9FfxGm81DX9QI3jPVYjxGarp3lsFhNGoC79pGCLX4AzGVqDNypvn25cx6cNfCS2tXSkI4jxlMI84t5NEnwT2rwv5tNohE","custom_data":{"content_name":"Vestido Jeans Soltinho","content_ids":"[\"VEJEA0001_16392\"]","content_type":"product_group","contents":"[{\"id\":\"VEJEA0001_16392\",\"quantity\":1}]","content_category":"Vestidos Curtos","value":"179.90","currency":"BRL"},"user_data":{"client_ip_address":"187.38.62.168","client_user_agent":"Mozilla\/5.0 (Linux; Android 8.1.0; SM-J410G Build\/M1AJB; wv) AppleWebKit\/537.36 (KHTML, like Gecko) Version\/4.0 SamsungBrowser\/7.2 Chrome\/111.0.5563.116 Mobile Safari\/537.36","fbc":"fb.1.1679947702.PAAaYjU9f3qN9NucyatdY4sP3woighGXmEWAs4R5WaVbqEjCLJMSEKfrubN-A_aem_ATtn4wYEiRzUlG0Nrd7jcD-TTthGlTWj1VqOStaXhg7x6RCTomvd0uiOXNO9FfxGm81DX9QI3jPVYjxGarp3lsFhNGoC79pGCLX4AzGVqDNypvn25cx6cNfCS2tXSkI4jxlMI84t5NEnwT2rwv5tNohE","fbp":""},"event_name":"ViewContent"}],"partner_agent":"woocommerce-7.5.1-3.0.16"}
duration: 0.20813s

03-27-2023 @ 17:08:22 - Response
code: 200
message: OK
body: {"events_received":1,"messages":[],"fbtrace_id":"AiMump4jkAhwjuOCcewsWex"}

03-27-2023 @ 17:08:23 - Request
method: POST
uri: https://graph.facebook.com/v14.0/2411828015787934/events
user-agent: Facebook-para-WooCommerce/3.0.16 (WooCommerce/7.5.1; WordPress/6.1.1)
body: {"data":[{"action_source":"website","event_time":1679947703,"event_id":"122ff2b9-39f4-43fc-9d9a-4c2a24bd085a","event_source_url":"https:\/\/www.aquilatauheny.com.br\/vestidos\/vestido-jeans-neia\/?attribute_pa_tamanho=m-40&utm_source=Meta&utm_medium=Facebook_Mobile_Feed&utm_campaign=%5BF%5D+%5BCATA%5D+Remarketing+Din%C3%A2mico+-+ATC+-+WC&utm_content=%5BCATA%5D+01+-+Envolvimento+7+Dias+-+AT+-+WC---Copy+antiga+%2B+vant1+%E2%80%94+C%C3%B3pia&fbclid=IwAR3XHp4UmS-96XYK83GJTQma2k89mpOiQxgjyN_M1EJ7JVMHykWdo3Opq1Y_aem_ATvlB1w-uD7eSl8HvKeL9bAHnganqmsv5D5amMfm6HBRg-ztdrz7xGDDe67v9ByC2CEk_zO6iFU_HLNqMLcqxrjPwdNk_DEtjdmjZ9CDW4tgMvzho2uNJOB6i2uzG-F6Mcp5KFr5ushzWpo5m9irKNi8","custom_data":{"content_name":"Vestido Jeans N\u00e9ia","content_ids":"[\"VEJEA0033_86230\"]","content_type":"product_group","contents":"[{\"id\":\"VEJEA0033_86230\",\"quantity\":1}]","content_category":"Vestidos Jeans","value":"169.90","currency":"BRL"},"user_data":{"client_ip_address":"189.40.73.143","client_user_agent":"Mozilla\/5.0 (Linux; Android 11; SM-A035M Build\/RP1A.200720.012; wv) AppleWebKit\/537.36 (KHTML, like Gecko) Version\/4.0 Chrome\/103.0.5060.71 Mobile Safari\/537.36 [FB_IAB\/FB4A;FBAV\/397.0.0.23.404;]","fbc":"fb.1.1679947703.IwAR3XHp4UmS-96XYK83GJTQma2k89mpOiQxgjyN_M1EJ7JVMHykWdo3Opq1Y_aem_ATvlB1w-uD7eSl8HvKeL9bAHnganqmsv5D5amMfm6HBRg-ztdrz7xGDDe67v9ByC2CEk_zO6iFU_HLNqMLcqxrjPwdNk_DEtjdmjZ9CDW4tgMvzho2uNJOB6i2uzG-F6Mcp5KFr5ushzWpo5m9irKNi8","fbp":""},"event_name":"ViewContent"}],"partner_agent":"woocommerce-7.5.1-3.0.16"}
duration: 0.22962s

03-27-2023 @ 17:08:23 - Response
code: 200
message: OK
body: {"events_received":1,"messages":[],"fbtrace_id":"AN0GgjmpfpmlzQWRN5lJIc-"}

03-27-2023 @ 17:08:26 - Request
method: POST
uri: https://graph.facebook.com/v14.0/2411828015787934/events
user-agent: Facebook-para-WooCommerce/3.0.16 (WooCommerce/7.5.1; WordPress/6.1.1)
body: {"data":[{"action_source":"website","event_time":1679947705,"event_id":"32303292-8f13-4654-b904-6037702dd325","event_source_url":"https:\/\/www.aquilatauheny.com.br\/vestidos\/vestido-jeans-longo-nivea\/?attribute_pa_tamanho=eg-50&utm_source=facebook&utm_medium=cpc&utm_campaign=%5BM%5D+%5BCATA%5D+Todos+Produtos+-+Segmenta%C3%A7%C3%A3o+Aberta&utm_content=Aberto+-+22-65+-+Reg+completa+-+Compra","custom_data":{"content_name":"Vestido Jeans Longo N\u00edvea","content_ids":"[\"VEJEA0027_78492\"]","content_type":"product_group","contents":"[{\"id\":\"VEJEA0027_78492\",\"quantity\":1}]","content_category":"Vestidos Jeans","value":"239.90","currency":"BRL"},"user_data":{"client_ip_address":"179.96.195.133","client_user_agent":"Mozilla\/5.0 (Linux; Android 11; SM-A505GT Build\/RP1A.200720.012; wv) AppleWebKit\/537.36 (KHTML, like Gecko) Version\/4.0 Chrome\/111.0.5563.103 Mobile Safari\/537.36 [FB_IAB\/FB4A;FBAV\/407.0.0.30.97;]","fbc":"","fbp":""},"event_name":"ViewContent"}],"partner_agent":"woocommerce-7.5.1-3.0.16"}
duration: 0.18934s

03-27-2023 @ 17:08:26 - Response
code: 200
message: OK
body: {"events_received":1,"messages":[],"fbtrace_id":"ASeuABvdgylQL0IMLXC7oSs"}

03-27-2023 @ 17:08:53 - Request
method: POST
uri: https://graph.facebook.com/v14.0/2411828015787934/events
user-agent: Facebook-para-WooCommerce/3.0.16 (WooCommerce/7.5.1; WordPress/6.1.1)
body: {"data":[{"action_source":"website","event_time":1679947733,"event_id":"8f81438e-c18b-41bd-b180-5825a4710db0","event_source_url":"https:\/\/www.aquilatauheny.com.br\/vestidos\/vestido-jeans-longo-nivea\/?attribute_pa_tamanho=xgg-48&utm_source=Meta&utm_medium=Facebook_Mobile_Feed&utm_campaign=%5BT%5D+%5BCATALOGO%5D++Renova%C3%A7%C3%A3o+de+P%C3%BAblico+-+Todos+Produtos+-+ATC&utm_content=00+N%C3%A3o+Conhece+-+Aberto+-+21-65%2B+-+Excluindo+Conhece---Copy+nova+com+vant1+-+15-07-22+%E2%80%94+C%C3%B3pia&fbclid=IwAR3aCFTks0nhkmnQXaxJ9U2Sjh9cBrCbGsPBngwKss2K-0lrKjqr-dwduvY","custom_data":{"content_name":"Vestido Jeans Longo N\u00edvea","content_ids":"[\"VEJEA0027_78492\"]","content_type":"product_group","contents":"[{\"id\":\"VEJEA0027_78492\",\"quantity\":1}]","content_category":"Vestidos Jeans","value":"239.90","currency":"BRL"},"user_data":{"client_ip_address":"187.108.222.216","client_user_agent":"Mozilla\/5.0 (Linux; Android 10; Redmi Note 8 Build\/QKQ1.200114.002; wv) AppleWebKit\/537.36 (KHTML, like Gecko) Version\/4.0 Chrome\/111.0.5563.58 Mobile Safari\/537.36 [FB_IAB\/Orca-Android;FBAV\/401.0.0.14.97;]","fbc":"fb.1.1679947733.IwAR3aCFTks0nhkmnQXaxJ9U2Sjh9cBrCbGsPBngwKss2K-0lrKjqr-dwduvY","fbp":""},"event_name":"ViewContent"}],"partner_agent":"woocommerce-7.5.1-3.0.16"}
duration: 0.21424s

03-27-2023 @ 17:08:53 - Response
code: 200
message: OK
body: {"events_received":1,"messages":[],"fbtrace_id":"AglY2lDlnce1PNJNlaCFqNs"}

Thanks for the fast response.

Hi,

Thanks for sending the error logs, I understand the issue happens once a day.

Invalid parameter

Can you please look in the site backend for one of the products that are not being synced, and then click on the “Update” button? This is to manually sync the product, which will generate a log.

Let us know what you find.

Hi Igor, I updated a product. The log file is too big to paste here.

Here is the link: https://1drv.ms/w/s!AqvMHQqyJmpChdwqY5TSXxBxP23qHQ?e=qtBnpA

This is the product updated:
https://prnt.sc/5ZmziyLBmTGQ

[ Please do not bump. ]

• This reply was modified 1 year, 11 months ago by Jan Dembowski.

Hi,

Sorry for the delay in responding.

Typically, a 400 error means that the request is incorrect or corrupt, and the server can’t understand it.

Please check the product title, they should be with no capital letters.

You can try to delete the product in the WooCommerce Facebook metabox (on the WooCommerce backend, edit product page), then resave the product, the goal, is to force the plugin to create a new object ID for that product.

You can do that manually for each product using the “Delete product(s) on Facebook” option from within the Edit Product page. See screenshot https://d.pr/i/7intpT

Once you confirm the product is removed from Facebook, do a sync for the products again from within Marketing > Facebook > Product sync.

Does that make a difference? Let us know how that goes.

Hi @ihereira

The issue continues, I’ve done everything you mentioned. It continues to sync some of these products (even products I have stopped sync).

Hi,

For better assistance, please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

Please include a link to this forum thread, so that we can keep track of what’s already been done.

Thank you.

@ihereira Okay, done that.

Thanks for the help so far.

Hi @valmy02

You are most welcome. Please wait for the reply of our Happiness Engineers to your email.

Thanks!