Out of stock – not syncing

  • Resolved schero86

    (@schero86)


    1 year, 12 months ago

    Hello,

    Been having sync issues for years, opened other topics about this issue, and hoped the plugin update will fix this issue, but it’s not.

    On Woocommerce if I check In Stock items there are 281 elements, on facebook 310. So sync is still not ok.

    I found this error in fb catalog at data sources: https://snipboard.io/9E4xCb.jpg

Viewing 2 replies - 16 through 17 (of 17 total)
  • Thread Starter schero86

    (@schero86)

    For now I fixed my problem by disabling “hide out of stock” in woocommerce settings and adding custom code in functions.php to still hide them.

    So now in FB catalog I have all my products from woocommerce, with in stock / out of stock status.

    Catalog is updating ok on stock status changes in woocommerce.
    And in the ads only the products with “in stock” status appear.



    Saif

    (@babylon1999)

    Hello @schero86,

    Glad to hear you’ve fixed the problem.

    If you can replicate the issue on a fresh installation of WordPress and WooCommerce, please report it as a bug in the GitHub repository.


    Link to image: https://d.pr/i/o9D4dq



    We value your feedback and appreciate any input you may have.

    I will go ahead and mark the thread as solved for now, feel free to open it again if you have any other questions.

    Cheers!

Viewing 2 replies - 16 through 17 (of 17 total)
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