Out of Stock items returning to “in stock” by themselves

  • Resolved trichomechaser420

    (@trichomechaser420)


    4 years, 7 months ago

    I’ve got some concerning issues with stock levels automatically adjusting themselves to incorrect levels.

    In example, we’ve had half a dozen cases now of user A purchasing the last stock of an item, but then later on the system reverts the stock to the old value.

    User A buys a product and the order shows ITEM STOCK 1->0 and then a few hours/days/weeks later there will be a second order showing ITEM STOCK 1->0 for that same item.

    This has occurred a number of times now and is causing huge issues for the store. I can’t figure out what would cause it, and since it’s completely random it’s not possible to really replicate.

    Any solutions or advice would be appreciated.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Tseten a11n

    (@tibetanitech)

    Hi @trichomechaser420,

    I understand your stocks are adjusted automatically and I’m sorry to hear about the trouble you are having with your site.

    Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.
    Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    Plugin Support Thu P. a11n

    (@thup90)

    Hi there,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Out of Stock items returning to “in stock” by themselves’ is closed to new replies.