Out of stock error
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After an order the product (simple) is automatically “out of stock”. The stock amount is 7100.
I dont know why this happens. Before this happens with my other product, and this was solved afther the latest update of woocommerce. And now I added a new product and it happens again.The page I need help with: [log in to see the link]
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Hi there,
In order to troubleshoot this further, please do the following:
- Share a copy of your status report as found under WooCommerce > System Status
- Share a screenshot of the product setup, specifically the settings found at Products > All Products > YOUR OUT OF STOCK PRODUCT > Product Data > Inventory
- Share a screenshot of the “Order Notes” section from the order that triggered the Out of Stock notice.
Thanks!
Hi thanks for your reply
Status reports:
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– Product data inventory: https://paste.pics/8V8J1
– Order note: https://paste.pics/8V8HVAgain to day it is out of stock and I didn’t (test) order any thing..It happens only in the morning ..
?
I’m getting a very similar error but only when an item is ordered. For example, I’ll have 15 of an item and, when one item is ordered, the stock is immediately zeroed out and it goes to backorder (-1).
Here’s our system status report:
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customize_changeset 10 mc4wp-form 2 nav_menu_item 29 page 18 popup 1 popup_theme 6 post 11 product 78 product_variation 59 profile 9 project 51 revision 124 shop_order 23 tribe_events 5 tribe_organizer 6 tribe_venue 9 woo_discount_cart 1 wpcf7_contact_form 3 Security Secure connection (HTTPS): Hide errors from visitors Active plugins (18) LayerSlider WP by Kreatura Media – 6.8.2 Akismet Anti-Spam by Automattic – 4.1.5 Boxzilla by ibericode – 3.2.22 CMSMasters Importer by cmsmasters – 1.0.4 CMSMasters Contact Form Builder by cmsmasters – 1.3.6 CMSMasters Content Composer by cmsmasters – 1.6.1 CMSMasters Mega Menu by cmsmasters – 1.2.5 Contact Form 7 by Takayuki Miyoshi – 5.1.8 GDPR Cookie Consent by WebToffee – 1.8.8 Duplicate Page by mndpsingh287 – 4.2 Jetpack by WordPress.com by Automattic – 8.5 MC4WP: Mailchimp for WordPress by ibericode – 4.7.7 Order Store Hours Scheduler for WooCommerce by BizSwoop a CPF Concepts, LLC Brand – 3.0.9 – Installed version not tested with active version 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Number of decimals 2 Taxonomies: Product types external (external), grouped (grouped), simple (simple), variable (variable) Taxonomies: Product visibility exclude-from-catalog (exclude-from-catalog), exclude-from-search (exclude-from-search), featured (featured), outofstock (outofstock), rated-1 (rated-1), rated-2 (rated-2), rated-3 (rated-3), rated-4 (rated-4), rated-5 (rated-5) Connected to WooCommerce.com: – WooCommerce pages Shop base: #8249 - /store/ Cart: #8590 - /store/cart/ Checkout: #6 - /store/checkout/ My account: #8591 - /store/account/ Terms and conditions: Page not set Theme Name: Montmartre Version: 1.2.8 Author URL: https://cmsmasters.net/ Child theme: – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce support: Templates Overrides montmartre/woocommerce/archive-product.php, montmartre/woocommerce/checkout/form-shipping.php, montmartre/woocommerce/checkout/thankyou.php version 3.2.0 is out of date. The core version is 3.7.0, montmartre/woocommerce/content-product.php, montmartre/woocommerce/content-single-product.php, montmartre/woocommerce/content-widget-product.php, montmartre/woocommerce/global/sidebar.php, montmartre/woocommerce/global/wrapper-end.php, montmartre/woocommerce/global/wrapper-start.php, montmartre/woocommerce/loop/loop-start.php, montmartre/woocommerce/loop/pagination.php, montmartre/woocommerce/single-product/meta.php, montmartre/woocommerce/single-product/product-image.php, montmartre/woocommerce/single-product/product-thumbnails.php, montmartre/woocommerce/single-product/review.php, montmartre/woocommerce/single-product/tabs/tabs.php version 2.4.0 is out of date. The core version is 3.8.0, montmartre/woocommerce/single-product-reviews.php, montmartre/woocommerce/single-product.php Outdated templates: Learn how to update Square Environment: Production Tokenization Enabled: – Debug Mode: Off Action Scheduler Version: 3.1.5 Action Status Count Oldest Scheduled Date Newest Scheduled Date Complete 102 2020-04-19 13:03:22 -0700 2020-05-14 12:40:17 -0700 Pending 1 2020-05-19 11:52:19 -0700 2020-05-19 11:52:19 -0700
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