Out of state tax option is showing up
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Our shop is located in NJ and we collect all local sales tax. However I noticed that woocommerce have two entries for California state tax under “Standard Rates” table.
Under Tax Options I have “Enable Automated Taxes” and message showing “Your tax rates and settings will be automatically configured for New Jersey, United States (US). ”I can’t figure out why it’s there… it messes up reports by showing California tax on them.
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Screenshot:
https://i.postimg.cc/7L33XFGn/taxes-ca.jpgHi @bratan ,
Thanks for reaching out!
I understand that you are experiencing issues where out of state tax (California) is displaying however, you only collect locale state tax (NJ).
In order for a better understanding of your site setup, could you please share a copy of your sites System Status report, which you can find via?WooCommerce?>?Status. Select ‘Get system report’ and then ‘Copy for support’.
Once you have that, you can share it in your response here.
Thanks!
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Hide errors from visitors: ? ### Active Plugins (32) ### Advanced Product Fields Extended for WooCommerce: by StudioWombat – 1.9.7 SUMO Affiliates Pro: by Fantastic Plugins – 8.3 Antispam Bee: by pluginkollektiv – 2.11.0 Contact Form 7: by Takayuki Miyoshi – 5.5.6 ELEX Hide WooCommerce Shipping Methods: by ELEXtensions – 1.1.4 XStore Core: by 8theme – 4.1.4 Insert Headers and Footers: by WPBeginner – 1.6.0 Jetpack: by Automattic – 10.8 WPBakery Page Builder: by Michael M - WPBakery.com – 6.9.0 MC4WP: Mailchimp for WordPress: by ibericode – 4.8.7 Massive Addons for WPBakery Page Builder: by MassivePixelCreation – 2.4.8 Purchased Items Column WooCommerce: by pipdig – 1.5 Slider Revolution: by ThemePunch – 6.5.20 WooCommerce UPS Shipping Plugin with Print Label: by PluginHive – 4.4.3 WooCommerce Blocks: by Automattic – 7.4.2 Elex WooCommerce USPS (BASIC) Shipping: by Elex – 1.2.6 WooCommerce Admin: by WooCommerce – 3.3.2 WooCommerce Affirm Gateway: by WooCommerce – 1.2.2 WooCommerce Stripe Gateway: by WooCommerce – 6.3.0 Advanced Order Export For WooCommerce (Pro): by AlgolPlus – 3.3.1 WooCommerce PayPal Payments: by WooCommerce – 1.8.1 (update to version 1.9.0 is available) WooCommerce PDF Invoices & Packing Slips: by WP Overnight – 2.14.4 WooCommerce Shipping & Tax: by WooCommerce – 1.25.26 (update to version 1.26.2 is available) WooCommerce Shipping Tracking: by Lagudi Domenico – 31.2 WooCommerce US Postal Service Webservice Method: by Jamez Picard – 1.4.12 WooCommerce: by Automattic – 6.4.1 (update to version 6.7.0 is available) WP-reCAPTCHA: by – 4.1 WP STAGING: by WP-STAGING – 2.9.8 WP Statistics: by VeronaLabs – 13.1.7 Order Import Export for WooCommerce Add-on: by WebToffee – 1.1.0 Import Export for WooCommerce Wrapper: by WebToffee – 1.1.4 YITH Pre-Order for WooCommerce Premium: by YITH – 1.16.0 ### Inactive Plugins (8) ### Advanced Order Export For WooCommerce: by AlgolPlus – 3.2.2 Fusion Builder: by ThemeFusion – 2.2.3 Fusion Core: by ThemeFusion – 4.2.3 Fusion White Label Branding: by ThemeFusion – 1.1.4 GMAPS for WPBakery Page Builder: by WWP – 1.6 Jetpack Beta Tester: by Automattic – 2.4.6 MIMO Woocommerce Order Tracking: by Surakrai Nookong – 1.0.2 WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.3 ### Must Use Plugins (1) ### WP STAGING Optimizer: by René Hermenau – 1.5.1 ### Settings ### API Enabled: ? Force SSL: – Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: #1807 - /shop/ Cart: #1808 - /cart/ Checkout: #1809 - /checkout/ My account: #1810 - /my-account/ Terms and conditions: ? Page not set ### Theme ### Name: XStore Version: 8.1.4 Author URL: https://www.8theme.com Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ? ### Templates ### Overrides: xstore/woocommerce/archive-product.php xstore/woocommerce/cart/cart-empty.php xstore/woocommerce/cart/cart-item-data.php xstore/woocommerce/cart/cart-shipping.php xstore/woocommerce/cart/cart.php xstore/woocommerce/cart/cross-sells.php xstore/woocommerce/cart/mini-cart.php xstore/woocommerce/checkout/form-billing.php xstore/woocommerce/checkout/form-checkout.php xstore/woocommerce/checkout/form-shipping.php xstore/woocommerce/checkout/thankyou.php xstore/woocommerce/content-product-cat.php xstore/woocommerce/content-product.php xstore/woocommerce/content-single-product.php xstore/woocommerce/content-widget-product.php xstore/woocommerce/content-widget-reviews.php xstore/woocommerce/global/breadcrumb.php xstore/woocommerce/global/form-login.php xstore/woocommerce/global/wrapper-end.php xstore/woocommerce/global/wrapper-start.php xstore/woocommerce/loop/loop-end.php xstore/woocommerce/loop/loop-start.php xstore/woocommerce/loop/no-products-found.php xstore/woocommerce/loop/result-count.php xstore/woocommerce/myaccount/dashboard.php xstore/woocommerce/myaccount/form-login.php xstore/woocommerce/myaccount/navigation.php xstore/woocommerce/single-product/add-to-cart/simple.php xstore/woocommerce/single-product/meta.php xstore/woocommerce/single-product/product-image.php xstore/woocommerce/single-product/related.php xstore/woocommerce/single-product/tabs/tabs.php xstore/woocommerce/single-product/title.php xstore/woocommerce/single-product/up-sells.php xstore/woocommerce/single-product.php ### WooCommerce PayPal Payments ### Onboarded: ? Shop country code: US WooCommerce currency supported: ? PayPal card processing available in country: ? Pay Later messaging available in country: ? Webhook status: ? Vault enabled: ? Logging enabled: ? Reference Transactions: ? Used PayPal Checkout plugin: ? ### Action Scheduler ### Complete: 2,678 Oldest: 2022-06-12 11:55:19 -0400 Newest: 2022-07-13 10:32:59 -0400 Failed: 1 Oldest: 2020-03-15 00:20:29 -0400 Newest: 2020-03-15 00:20:29 -0400 Pending: 3 Oldest: 2022-07-13 11:32:59 -0400 Newest: 2022-07-14 01:39:48 -0400 ### Status report information ### Generated at: 2022-07-13 10:57:11 -04:00
Hi @bratan ,
Thanks for sharing the Status report.
WC Version: 6.4.1
Firstly, I am able to see that you have an outdated version of WooCommerce, please could you update the WooCommerce plugin in order to obtain optimal functionality.
Below is a guide on how to do this:
https://woocommerce.com/document/how-to-update-woocommerce/WC Database Version: 6.4.0
Next, please update your WooCommerce Database to match the core version. This can be done via?WooCommerce?>?Status?>?Tools?>?Update database. Below is more detail documentation on this:
https://woocommerce.com/document/how-to-update-woocommerce/#woocommerce-data-update-notice
WP Version: ? 5.9.3 - There is a newer version of WordPress available (6.0.1)
Additionally please consider updating WordPress to the latest available version.
Before updating, please ensure that you have a good?backup?of your?full site and database?in place, so that, should something go wrong, you are able to easily restore your site to a functioning state.
WooCommerce Admin: by WooCommerce – 3.3.2
Lastly, I am able to see that you currently have the WooCommerce Admin plugin active. A stable version of this plugin is packaged with WooCommerce since version 4.0, so this plugin is not longer required as a separate install to your WooCommerce store.
Kindly disable the WooCommerce Admin plugin, and update WordPress and WooCommerce/WC Database and let me know if this makes any difference to the issue you are currently experiencing?
Thanks!
- The topic ‘Out of state tax option is showing up’ is closed to new replies.