• corlenbelspar1

    (@corlenbelspar1)


    When I try to access my site at https://www.fifthindependent.com/index2.php I receive the following error:

    Fatal error: Out of memory (allocated 3670016) (tried to allocate 491520 bytes) in /home3/velenos1/public_html/fifthindependent/wp-includes/query.php on line 1830

    I’ve tried altering the memory limit in my php.ini file and even installing a new version of the php.ini file but to no avail. My host is Bluehost and this happened through no fault of my own and just started happening today. I can’t even access my admin panel.

Viewing 4 replies - 1 through 4 (of 4 total)
  • bernardborealis

    (@bernardborealis)

    In the cPanel, in the Software/Services section, click on PHP Config and change the method of php to (single php.ini), then install the new php.ini file in your public_html, change its name to just php.ini and increase your memory limit in it. See if that fixes it.

    hlswatch

    (@hlswatch)

    I’m also a Bluehost customer and having the same issues today. I’ve already interacted with tech support and they’ve indicated that this is an issue with their server, not anything wrong with the WordPress configuration. But it’s still not back up and running.

    bernardborealis

    (@bernardborealis)

    Open the php.ini file and comment out the two zend lines. (They should be somewhere near the bottom.) After doing that if it still doesn’t work, in the PHP Config, try setting your php to use Fast CGI.

    Thread Starter corlenbelspar1

    (@corlenbelspar1)

    hlswatch, you’re right about what was wrong. I contacted them and it took them two or three days to resolve the error. If your site is still down I guess try bugging them about fixing it.

Viewing 4 replies - 1 through 4 (of 4 total)
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