Out of memory errors since 1.11.0

  • Resolved Jason

    (@galapogos01)


    4 years, 6 months ago

    Since installing 1.11.0 my web server error log is seeing out of memory errors approx. every 15 mins. This only started happening after installing 1.11.0 and is still present in 1.11.3.

    It appears the new feed generating action scheduler job is causing this issue. It fails every time it executes.

    I have bumped the php memory_limit to 300mb per process (previously 192mb) and am still encountering this issue.

    My site has approx 3600 products.

    Also reported at https://github.com/facebookincubator/facebook-for-woocommerce/issues/1344

Viewing 2 replies - 1 through 2 (of 2 total)

  • I suspect I am having similar issues with the plugin. The regenerate feed and sync feed jobs were firing every few minutes and starting before the previous one finished. I have CPU overuse warnings and set up a real cron job every 30mins.

    Hi @galapogos01 and @juliankidd,

    Thanks for reaching out. Happy to help you both with this!

    Our team at SkyVerge recently took over development and support for this plugin. We’re hard at work to make sure the plugin works more reliably and easily going forward!

    This error can occur when a host’s “max_execution_time” is not set quite high enough. Would you please try setting your server’s “max_execution_time” setting to at least 300 (if possible)? You may need to contact your hosting provider for help with this.

    If that doesn’t work, can I get you to please open up a support request with us here? That way I can investigate further. (Make sure to mention “Marcus” so I can grab it when it comes in!)
    https://skyverge.com/contact/

    Please make sure to include your system status so we can get a better idea of what might be going on. You can grab it by going to:

    WooCommerce > Status and clicking on Get system report.

    Thanks!

    Marcus
    SkyVerge

Viewing 2 replies - 1 through 2 (of 2 total)
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