Out of memory

  • Resolved momenarts

    (@momenarts)


    3 years, 2 months ago

    Hello
    I see a lot of error message almost all of them related to Out of memory and jetpack

    the last error message I saw is this 

    Deprecated: is_ajax is deprecated since version 6.1.0! Use wp_doing_ajax instead. in /home/sites/14b/2/2598fd1184/public_html/wp-includes/functions.php on line 5211

Fatal error: Out of memory (allocated 35651584) (tried to allocate 81920 bytes) in /home/sites/14b/2/2598fd1184/public_html/wp-includes/media.php on line 4592

There has been a critical error on this website. Please check your site admin email inbox for instructions.

Learn more about troubleshooting WordPress.

Fatal error: Out of memory (allocated 35651584) (tried to allocate 65536 bytes) in /home/sites/14b/2/2598fd1184/public_html/wp-content/plugins/jetpack/vendor/jetpack-autoloader/class-php-autoloader.php on line 90

    hope this be solved as soon as possible,
    if you need to login my wp dashboard just let me know .

    Best Regards

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support MadHatter (a11n)

    (@madhattersez)

    Hello, there.

    Critical errors like this usually point to “500 Internal Server” errors – From your log here, it appears that the memory was running out on your site, causing multiple things (including Jetpack) to fail.

    The best first step is to reach out to your webhost to have them check their PHP error logs to see what exactly is causing a 500 error. They should be able to locate the issue and possibly even fix it for you after finding the source. Generally, 500 errors happen because there is something not quite right with the resources on a server, problems or conflicts with code have caused functions to stop, or there may be issues with your .htaccess file.

    They will also be able to take a look at any memory concerns on your site and increase the memory available (where applicable).

    Once you’ve spoken with them, please let us know if there’s anything we can do to help clarify!

    Thread Starter momenarts

    (@momenarts)

    Hello
    Thanks for your reply ,
    this is my webhosting reply :

    the memory is set to 2048M which is the max it would be for WP, this should be fine with the memory concerns.

    Best Regards

    Plugin Support MadHatter (a11n)

    (@madhattersez)

    Okay, it sounds like your memory is as high as they will allow.

    They’ll still need to check into those 500 errors for you in their logs to see if there are any clues as to what is maxing out your memory.

    Thread Starter momenarts

    (@momenarts)

    Hello
    Yes it was 500 errors,
    this is my web hosting reply :-

    that we changed some permissions in logs ,fixed the issue for you now along with some changes we made yesterday to help fix the memory issue for you.

    Best Regards

Viewing 4 replies - 1 through 4 (of 4 total)
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