Our site was hacked. Need info for cleaning the mess

  • Resolved jimoe

    (@jimoe)


    5 years, 8 months ago

    Our site was hacked. Several “new” pages have been added that are publicly considered “deceptive;” I agree.

    Those pages are not listed in the Pages section.

    Where else may URLs be created so that I can delete them?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Get a fresh cup of coffee, take a deep breath and carefully follow this guide. When you’re done, you may want to implement some (if not all) of the recommended security measures.

    If you’re unable to clean your site(s) successfully, there are reputable organizations that can clean your sites for you. Sucuri and Wordfence are a couple.

    Thread Starter jimoe

    (@jimoe)

    I found where that page was located.

    I have become so used to all pages being dynamically allocated that looking in the root directory of the website did not occur to me right away. Removing that directory cleared that issue.

    Note to Mr Stern: I have followed various guides and security measures. The way the site got hacked was outside of WordPress. After acquiring “root” access for our account, everything else was easy.

Viewing 2 replies - 1 through 2 (of 2 total)
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