Otp Missing for some user

wordpress dashboard show 401 user registered but 201 receive otp …

you have this error in your console:
jQuery(...).validate is not a function
and you have many plugin like this activated so they are conflicting
and please, you can ask support online in plugin settings.

hi
thanks for very useful plugin.

even when user receive OTP, maybe he can’t enter it because of many reasons, internet loss, power loss, etc…
but account will be created and next time ask for a password that doesn’t exist instead of re-sending OTP.
I think this is a bug in plugin and shouldn’t create an account until successful OTP verification.
thank you

thanks for response,
then how can we track those users that created account but did not get any otp?
or how about that you support center can pass OTP code with telephone number to him?
but the part that is about asking password without setting it, your right!
I will remove that bug soon!

Hello Mr Alinia
Thanks for your quick reply

Ok, maybe I am wrong but in my mind the process is something like this:

1) user enter phone number on Plugin and hit Register

2) Plugin send a request to OTP center

3) an OTP is generated and send to user phone

4) User must write back OTP to your Plugin and hit Verify

5) then Plugin will check and verify OTP

What I say is after step 5 User Account must be created. currently it is after step 2.