OTP doesn’t show at login page.

  • Resolved Woozy Face

    (@shaady4)


    2 years, 2 months ago

    On some of my site’s login pages the OTP field doesn’t show up it keeps spinning the spinner and then nothing… Help!?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Prashant Baldha

    (@pmbaldha)

    It looks like you have enabled maintenance mode.

    We have resolved the issue in our development version of the AIOS plugin. You will get it in the next released version. We will release it in the next few days.

    In between, you can disable two-factor authentication by writing the below code line in your wp-config.php file that is located in the root folder:

    
define('TWO_FACTOR_DISABLE', true);
    Thread Starter Woozy Face

    (@shaady4)

    Sorry to say this but, No we have no maintenance mode at this time. And if we had, it never hangs. Updates are done so fast that they finish before the page load is complete. Don’t even start to argue about the hosting provider or server slowness, It’s just not the case and also, we are the hosting provider.

    Sure I have my ways to still get in there, but you should check if there is a bug maybe?

    Edit: I just saw the edit you had made. Now since you fixed the development version it means that my thoughts were correct, thanks for acknowledging and the fix.

    • This reply was modified 2 years, 2 months ago by Woozy Face.
    Plugin Contributor Prashant Baldha

    (@pmbaldha)

    We have found a bug of the infinite loader and resolved it if the maintenance mode and two factor login are enabled in the AIOS.

    Can you please open the browser console and see any errors there?

    Hi, I installed your plugin this afternoon and applied various settings from my admin panel, then I logged out and I can now not get into my WP admin again.

    I have the same situation as the thread starter – in mp WP Admin login page after I add my username and PW (correctly) the spinner just keeps spinning indefinitely – there is no window to add the OTP code – which I would have on my phone.

    If I refresh login page says “Error: The one-time password (TFA code) you entered was incorrect.”

    Can you help please! I can not update the site anymore and I was working on it with a deadline. Thanks

    PS. I tried adding the code you mentioned above
    define('TWO_FACTOR_DISABLE', true); to the wp-config.php file, it didn’t make any difference.

    Plugin Support damien7

    (@damien7)

    Hi Milesbu, apologies for the inconvenience. Are you still having this issue? We have just released a new version, are you able to update to that or is this issue still preventing you?

    Thread Starter Woozy Face

    (@shaady4)

    Topic hijacking is a serious offense, please start your own if you are still having the issue…

    Sorry Woozy Face, didn’t mean to be rude

Viewing 7 replies - 1 through 7 (of 7 total)
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