• Resolved ext237

    (@ext237)


    Hello. When I clicked “Rescan remote storage” (Dropbox), the list of existing backups included backups from other websites. The plugin does not filter out other website backups that share the same backup software & storage. This is particularly dangerous because someone can click “Restore” on a backup and dump an entirely different site files/database.

    The Updraft Backup “Rescan remote storage” link should only display backups for the site you’re logged into, not other sites.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support nrobertsudp

    (@nrobertsudp)

    Hi there,

    As you have all your backups stored in one folder they are all shown when you rescan the storage. This is the expected behavior and is not at all dangerous. What if you were migrating one site to another?

    To place your backups in separate Dropbox folders you would need to purchase UpdraftPlus Premium or the Dropbox add-on. The free version of UpdraftPlus does not support separate Dropbox folders.

    Best regards,

    Nick

    Thread Starter ext237

    (@ext237)

    After reinstalling WordPress after a server outage/crash, clicking the refresh button is required to pull in the list of backups. It is impossible to know which “Restore” button is the correct one. The plugin does not allow you to filter based on site, and does not display the backup names. This lead us to unknowingly install the restore the wrong website, costing valuable time.

    >> What if you were migrating one site to another?

    Then the site owner would use the migration plugin, not the backup plugin. Or the backup plugin could display the name of the site in the backup list rather than just “Restore” buttons.

    >> As you have all your backups stored in one folder they are all shown when you rescan the storage.

    Correct. There’s no way to know which listed backup is the correct backup for THIS site. It should either automatically filter itself for this domain/relevant site, or it should provide a way for the user to know which “Restore” button goes with which website.

    Plugin Support nrobertsudp

    (@nrobertsudp)

    Hi there,

    Most users use the date as a reference for their backups, or organize their backups in folders.
    If you would like to save valuable time perhaps you should consider added Premium features?
    There are a several ways to perform migration, one of which uses the shared folder approach.

    Best regards,

    Nick

    Thread Starter ext237

    (@ext237)

    When I’m hired after a disaster, I don’t know the previous developer’s dates for making backups. I clicked the most recent in the list and installed the wrong backup from a completely different website.

    I am a Premium feature customer for All In One Migration, Dropbox and Unlimited extension. Extra features are worth the money.

    If directory sorting is something some people need, they should pay for it. But knowing which website is going to be installed when you click Restore shouldn’t be a “guess-or-pay up” feature.

    If you are going to show ALL websites, then not letting people know which “Restore” button belongs to the website isn’t a premium feature, it’s a bug.

    Thanks.

    Plugin Support vupdraft

    (@vupdraft)

    A quick way to tell if a backup is likely from the site you are currently in is to look for the “view log” button next to the backup.

    You will only see files from other backups because someone has pressed the “rescan remote storage” link in the backup/restore tab. You do get a warning which you have to dismiss regarding this.

    Thread Starter ext237

    (@ext237)

    “view log” button does not appear on backups added to the interface from the “rescan remote storage” routine. It’s impossible to know which, if any, of these backups are appropriate to apply to this site.

    Plugin Support vupdraft

    (@vupdraft)

    When you restore the backup, you are told which site the backup is from

    https://snipboard.io/YkzwM5.jpg

    Thread Starter ext237

    (@ext237)

    So we have to click “Restore” on dozens of backups going back-and-forth to this page until we finally find the right one, that’s the solution? A dropdown filter, search bar, domain name next to the date, anything could clear this bug. A hover popup on the Restore button before we click it could even be helpful. This isn’t a huge bug, it’s easy to fix. You have the data of the backup when you do the refresh, so give us something to work with.

    Plugin Support vupdraft

    (@vupdraft)

    Do you have an UdpdraftPlus account, if so can you make a feature request here: https://updraftplus.com/feature-requests/

Viewing 9 replies - 1 through 9 (of 9 total)
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