• Resolved alexschneider_ru

    (@alexschneider_ru)


    Hi,
    is using the ‘Other SMTP’ option in WP Mail SMTP better for mail deliverability than ‘None’?
    My client does not want to connect their domain with any external mailer. In this case, is there any benefit in using WP Mail SMTP with the ‘Other SMTP’ option (and using SMTP settings from their Internet provider) or this is just the same as the default mail functions of WordPress?
    I see that letters from their website are marked as spam very often…
    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support David

    (@dpinson)

    Hi @alexschneider_ru,

    Thanks for the question! The “None” option is the same as not having WP Mail SMTP installed, as it just allows WordPress to send email using the default, which is PHP Mail. So between the two, they’ll benefit more from the Other SMTP option, which will connect them directly to an SMTP server to send email from. You’ll also want to look into configuring SPF and DKIM records for them as well, as that should help improve email deliverability.

    I hope this helps!

    Plugin Support Darshana

    (@darshanaw)

    Hi @alexschneider_ru,

    Thanks for reaching out! When you’re using the ‘Default’ (PHP) mailer option under WP Mail SMTP -> Settings, this is the method your site uses to send emails when SMTP is not set up.

    To deliver your website email notifications correctly, you need to configure any other available mailer.

    I hope this helps. Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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