Orders without selected pickup point

  • Resolved julijadaisoras

    (@julijadaisoras)


    1 year, 10 months ago

    Hello,

    I got some orders without selected pickup point. Checked that, woocommerce lets to pay for the order when checked “DPD pickup point” for shipping and DPD pickup point is not selected and left with default value “Select pickup point”. Why?

Viewing 8 replies - 16 through 23 (of 23 total)

  • I have the same problem. Oders placed without delivery point. We have this problem since we updated your plugin to 1.2.56 version.

    • This reply was modified 1 year, 9 months ago by Julechka.

    @dpdbaltics 1.2.57 version doesn’t work correct. I have orders without PickUp point address. It is very bad for our store and for our clients. How I can resolve this problem?

    • This reply was modified 1 year, 9 months ago by Julechka.

    With 1.2.56 I also get orders without selected pickup point.
    So I have tried versions from 1.2.53 to 1.2.57 and all get this issue.
    This is very inconvenient for both us and the customers.
    How can this issue be solved?
    Please let me know which version does not have this issue.
    For now, I’m going down to 1.2.52 and will keep going down until the issue goes away.

    Plugin Author dpdbaltics

    (@dpdbaltics)

    Hey, @julechka , @sunslv . We are aware of this issue and we are resolving it ASAP. We will release a fix for this issue in our new plugin version which is coming pretty soon.

    Orders without selected pickup point come from new users registered on chekout page. So it can be temporarily solved by disabling in WooCommerce settings possibility of registration in checkout page.
    Waiting for a fix in new plugin version.

    Plugin Author dpdbaltics

    (@dpdbaltics)

    @sunslv , new plugin version was released with the fix. You can already update the pluign in WordPress admin panel.
    Let us know how it goes after the update.

    @dpdbaltics It’s okay. Now there are no more orders without selected pickup point. Thank you.

    Hello
    We updated from 1.2.8 to 1.2.58 and now experiencing this issue. Customer can go through checkout without choosing a pickup point.
    Downgrading back to 1.2.8 solved it.

    If this should be fixed in this version I can help to debug if you let me know how you check if the pickuppoints are chosen / where the code is for that.

    We updated everything (wc, wp, etc) yesterday.

Viewing 8 replies - 16 through 23 (of 23 total)
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