• Resolved kimkuhlman

    (@kimkuhlman)


    Hi Guys,

    I’m trying to set up Stripe Split payments. I placed an order for products from two vendors and the order went through ok. However, while the vendors each got emails that they had received a new order and it shows up on the Home tab of the vendor store dashboard, the orders do not show up in the Orders, Payments or Reports tabs. What am I missing? Is there a known plugin conflict that could be causing this? TIA!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter kimkuhlman

    (@kimkuhlman)

    The orders are still missing even after I mark the order complete. I just deactivated WP Rocket and that seems to have been the conflict. However, even though the orders now show up in the vendor’s Orders tab, the payment to the Stripe account attached successfully to the store hasn’t shown up yet. What have I missed? TIA!

    Thread Starter kimkuhlman

    (@kimkuhlman)

    Ok, I think I figured out that it was that “Allowed Order Status for Withdrawal” was not checked for “Processing,” and/or that I didn’t have Stripe checked under “Reverse or No Withdrawal Payment Methods.” Now I see the connected vendors’ payments in my Stripe Dashboard. However, I do not see any way to create “instant payouts” which the vendor’s card is eligible for. Is there a way to do this instant payouts in WCFM? Right now it says “Daily – 2 day rolling basis.” TIA!

    Thread Starter kimkuhlman

    (@kimkuhlman)

    Also, it appears that the withdrawals are not showing up in the “withdrawl” tab of the vendor dashboard. They get an email with a link, but the transaction does not appear in the table in the withdrawal tab. Do I have to wait for the transaction to actually complete?

    Plugin Author WC Lovers

    (@wclovers)

    Well, when you are using “Split payment” orders will not visible under withdrawal tab any more, as those are already processed and paid.

    You will see those directly under vendor’s “Payments” menu.

    For split payment withdrawal is not required, those works as “auto-withdrawal” mode.

    Thank You

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Orders via Stripe Split Payments not showing in vendor dashboard’ is closed to new replies.