Orders stuck as processing

  • Resolved apa1exakis

    (@apa1exakis)


    8 years, 6 months ago

    I have PayPal express setup and it’s taking orders properly. Money is being taken by PayPal but the status is still stuck at Processing. How do I get it setup to go to Complete when payment is made?

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  • Plugin Contributor angelleye

    (@angelleye)

    By default, WooCommerce sets new orders to Processing so that you can “process” the order and then set it to completed once you’ve delivered the product/service.

    If you want to automatically update the order status based on the PayPal payment status you’ll need to use IPN (which is how the built in PayPal Standard option works with WooCommerce to update orders).

    With our plugin, rather than build in a simplified and limited IPN solution directly into this plugin for that one task, we wound up creating an entirely separate plugin: PayPal IPN for WordPress. This plugin allows you to do all sorts of things with IPN and is a lot more powerful than what the default PayPal Standard IPN solution does.

    To get that same functionality working with PayPal for WooCommerce + PayPal IPN for WordPress you can follow this tutorial that we put together for exactly that.

    Let me know if you have any questions or concerns about that.

    Thanks!

    Thread Starter apa1exakis

    (@apa1exakis)

    Thank you. Using the IPN plugin and function code addition worked.

    Kevin

    Plugin Contributor angelleye

    (@angelleye)

    Glad to hear it! ??

Viewing 3 replies - 1 through 3 (of 3 total)
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