• Resolved kinganzu

    (@kinganzu)


    I have had one of my sites have two weird orders close together, both times paypal received the correct details and it shows in the paypal invoice but when reviewing the order in the admin it contains the wrong data.

    One order has the right price but wrong quantity
    The other has pulled in information not related to the products.

    This is frustrating to narrow down as it only happened twice and I have not been able to recreate it. Surely if it was plugin conflict this would happen on every order? No tjust two order close together

    Status report:

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.ohsosweetnorwich.co.uk
    Site address (URL): https://www.ohsosweetnorwich.co.uk
    WC Version: 4.9.2
    REST API Version: ? 4.9.2
    WC Blocks Version: ? 4.0.0
    Action Scheduler Version: ? 3.1.6
    WC Admin Version: ? 1.8.3
    Log Directory Writable: ?
    WP Version: 5.6
    WP Multisite: –
    WP Memory Limit: 1 GB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: LiteSpeed
    PHP Version: 7.4.11
    PHP Post Max Size: 1 GB
    PHP Time Limit: 1200
    PHP Max Input Vars: 10000
    cURL Version: 7.72.0
    OpenSSL/1.1.1h
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.4.17-MariaDB-cll-lve
    Max Upload Size: 1 GB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 4.9.2
    WC Database Prefix: wpru_
    Total Database Size: 373.86MB
    Database Data Size: 366.10MB
    Database Index Size: 7.76MB
    wpru_woocommerce_sessions: Data: 6.50MB + Index: 0.14MB + Engine InnoDB
    wpru_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpru_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpru_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.17MB + Engine InnoDB
    wpru_woocommerce_order_items: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
    wpru_woocommerce_order_itemmeta: Data: 0.27MB + Index: 0.30MB + Engine InnoDB
    wpru_woocommerce_tax_rates: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    wpru_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wpru_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpru_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpru_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpru_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpru_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wpru_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpru_actionscheduler_actions: Data: 0.08MB + Index: 0.11MB + Engine InnoDB
    wpru_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpru_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpru_actionscheduler_logs: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
    wpru_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpru_comments: Data: 0.08MB + Index: 0.09MB + Engine InnoDB
    wpru_csp3_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpru_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpru_litespeed_cssjs: Data: 313.52MB + Index: 0.63MB + Engine InnoDB
    wpru_litespeed_img_optm: Data: 0.22MB + Index: 0.11MB + Engine InnoDB
    wpru_litespeed_img_optming: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wpru_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpru_nextend2_image_storage: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpru_nextend2_section_storage: Data: 0.09MB + Index: 0.06MB + Engine InnoDB
    wpru_nextend2_smartslider3_generators: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpru_nextend2_smartslider3_sliders: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
    wpru_nextend2_smartslider3_sliders_xref: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpru_nextend2_smartslider3_slides: Data: 0.16MB + Index: 0.16MB + Engine InnoDB
    wpru_options: Data: 5.13MB + Index: 0.41MB + Engine InnoDB
    wpru_postmeta: Data: 28.52MB + Index: 3.03MB + Engine InnoDB
    wpru_posts: Data: 8.52MB + Index: 0.45MB + Engine InnoDB
    wpru_redirection_404: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wpru_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpru_redirection_items: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wpru_redirection_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wpru_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpru_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpru_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpru_term_relationships: Data: 0.13MB + Index: 0.09MB + Engine InnoDB
    wpru_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpru_usermeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    wpru_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wpru_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpru_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpru_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpru_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpru_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpru_wc_download_log: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wpru_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpru_wc_order_product_lookup: Data: 0.08MB + Index: 0.06MB + Engine InnoDB
    wpru_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wpru_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpru_wc_product_meta_lookup: Data: 0.08MB + Index: 0.13MB + Engine InnoDB
    wpru_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpru_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpru_wc_webhooks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpru_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpru_yoast_indexable: Data: 1.52MB + Index: 0.45MB + Engine InnoDB
    wpru_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wpru_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpru_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpru_yoast_seo_links: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    acf-field-group: 1
    attachment: 762
    custom_css: 3
    customize_changeset: 17
    elementor_library: 3
    elementskit_template: 2
    nav_menu_item: 20
    oembed_cache: 14
    page: 12
    post: 4
    product: 495
    product_variation: 18
    revision: 744
    sa_slider: 2
    seedprod: 2
    shop_order: 77
    shop_order_refund: 2
    sweets: 1
    wpcf7_contact_form: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (26) ###
    
    Advanced Custom Fields: by Elliot Condon – 5.9.4
    All-in-One WP Migration: by ServMask – 7.33
    Child Theme Configurator: by Lilaea Media – 2.5.6
    Contact Form 7: by Takayuki Miyoshi – 5.3.2
    Custom Post Type UI: by WebDevStudios – 1.8.2
    Elementor: by Elementor.com – 3.1.0
    ElementsKit Lite: by Wpmet – 2.1.4
    Essential Addons for Elementor: by WPDeveloper – 4.4.0
    Facebook for WooCommerce: by Facebook – 2.2.0
    The Official Facebook Chat Plugin: by Facebook – 2.0
    Folders: by Premio – 2.6.7
    Insert Headers and Footers: by WPBeginner – 1.5.0
    Jetpack by WordPress.com: by Automattic – 9.3.1
    LiteSpeed Cache: by LiteSpeed Technologies – 3.6.1
    MC4WP: Mailchimp for WordPress: by ibericode – 4.8.3
    Redirection: by John Godley – 5.0.1
    Smart Slider 3: by Nextend – 3.4.1.16
    WooCommerce Mix and Match -  Categories: by Kathy Darling – 1.0.0-rc-4
    WooCommerce Mix and Match -  Grouped Containers: by Kathy Darling – 1.0.0-beta-3
    Online Worldpay For WooCommerce: by Payment Plugins
    [email protected] – 2.0.6
    
    WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.1
    WooCommerce Stripe Gateway: by WooCommerce – 4.7.0
    WooCommerce Mix and Match Products: by Kathy Darling – 1.10.6
    WooCommerce: by Automattic – 4.9.2
    Yoast SEO: by Team Yoast – 15.7
    WP Mail SMTP: by WPForms – 2.5.1
    
    ### Inactive Plugins (4) ###
    
    Akismet Anti-Spam: by Automattic – 4.1.8
    Code Snippets: by Code Snippets Pro – 2.14.0
    Coming Soon Page, Maintenance Mode & Landing Pages by SeedProd: by SeedProd – 6.0.11.1
    WooCommerce PDF Invoices & Packing Slips: by Ewout Fernhout – 2.7.4
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: GBP (£)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    grouped-mnm (grouped-mnm)
    mix and match (mix-and-match)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #26 - /shop/
    Cart: #27 - /cart/
    Checkout: #28 - /checkout/
    My account: #29 - /my-account/
    Terms and conditions: ? Page not set
    
    ### Theme ###
    
    Name: Oh So Sweet Child
    Version: 3.0.2.1604950776
    Author URL: 
    Child Theme: ?
    Parent Theme Name: GeneratePress
    Parent Theme Version: 3.0.2
    Parent Theme Author URL: https://tomusborne.com
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: –
    
    ### Mix and Match Products ###
    
    Version: 1.10.6
    Database Version: 1.10.6
    Template Overrides: –
    
    ### Action Scheduler ###
    
    Complete: 173
    Oldest: 2020-12-30 14:55:05 +0000
    Newest: 2021-01-29 15:00:07 +0000
    
    
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  • The topic ‘Orders showing wrong in woocommerce’ is closed to new replies.