Orders Page Woes with WC 3.0

  • Sorry, i think i posted this earlier in a resolved thread. Sorry. Anyway.
    I am using latest Booster with WC 3.0 (it is awesome. great job.) but, now whenever I click the litte “check” icon on the orders page to complete an order. The page wont refresh. It seems to complete the order. but I have to click the refresh button in my browser to see the orders page again. If I deactivate Booster it works fine. If I reactivate Booster, the page hangs again. The same happens if click the “eye” or view icon. Any suggestions? Thanks again.

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi,

    I’ve tested on my server and it seems that both buttons work fine for me. So I’m thinking maybe it’s a memory issue – could you please try increasing WP memory limit by adding to your wp-config.php file:

    define( 'WP_MEMORY_LIMIT', '512M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

    Please let me know if that helped.

    Best regards,
    Tom

    Thread Starter jessdaddy

    (@jessdaddy)

    Hi, and thank you very much for the reply. Well, that seemed to help with the “View Order” button, but the “View Invoice” or “Complete” buttons dont work at all now (not even with refresh). In Firefox no displayed error. In Chrome HTTP 500 error.

    This is from the Chrome Console:

    edit.php:1 Denying load of chrome-extension://pkbffbhglicfngmppdlpmpblfgnkdgio/font/fontawesome-webfont.ttf. Resources must be listed in the web_accessible_resources manifest key in order to be loaded by pages outside the extension.
    showtitle.js:136 Uncaught TypeError: Failed to execute ‘observe’ on ‘MutationObserver’: parameter 1 is not of type ‘Node’.
    at Object.init (showtitle.js:136)
    at showtitle.js:142

    Not sure what to make of the fontawesome problem, though.
    I disabled all plugins except Booster and WC 3.0 and still no joy. I tried the 2017 theme. still same.

    If I disable the PDF Invoicing Module, the “Complete” button works as it should. Before, I had the PDF Invoice option set to create on new order. I changed it to create on complete, and I am able to use the create invoice button with no problems. With the PDF Invoicing option enabled, though, I cant use the “Complete Order” or “View Invoice” buttons. Cant find a way at all to view or download the PDF invoice in its native file format.

    If I use the check box and menu at the top, I can download a .Zip version of the invoice. If I open the Zip version, the PDF invoice is inside and intact. The system is not emailing the invoice to the customer either. It sends the WooCommerce emails, but the PDF is no longer attached. I THINK this started after the latest update. Not sure, though, as had not getnerated many invoices in the couple of days prior to posting here.

    Any ideas you might have will be greatly appreciated. Thanks again for getting back to me, and very sorry for double posting.

    Thread Starter jessdaddy

    (@jessdaddy)

    Quick note. Invoices are available to customer in the front end. No issues. Don’t know what the problem is in the back end.

    Thread Starter jessdaddy

    (@jessdaddy)

    Just discovered that if I use the “View Order” button first, then change the “Order Status” to “Completed” manually, the “Order Complete” email and invoice are sent normally. It’s just the buttons I guess.

    Hi,

    Sorry for the delay. Could you please contact me on [email protected] for further support.

    Best regards,
    Tom

Viewing 5 replies - 1 through 5 (of 5 total)
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