Orders Not Syncing

  • Hi,

    We have about 350 historical orders, and when I run the WC sync from AC’s dashboard, some don’t sync. Additionally, some new orders don’t sync.

    I wish I had more info to provide, but it doesn’t appear that this plugin includes any debugging mode? It would be helpful for it to create order notes when it runs, or save the AC order ID to the WP DB, or provide another sort of feedback.

    Thanks.

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  • Thread Starter cdbtech

    (@cdbtech)

    Would appreciate some feedback on this, especially since this plugin seems to be an official ActiveCampaign product…

    Seems this is not working or it is really unclear if this only works with a user that has an account vs guest checkout. Also seems to not tie back to an AC record that already exists, or if the account and email used on the order are different. For the extra money to get this the idea is great, but the implementation seems wonky at best.

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