Orders not shown in dashboard or clients overview

Hello,

This kind of problem is usually caused by a conflict with your theme or with another plugin. The best way to determine this is to:

• Temporarily switch your theme to Storefront
• Disable all plugins except for WooCommerce

If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

Thank you! I tried the theme and disabled all plugins. Unfortunately one of my snippets caused this problem ?? Now everything is running again and I’m really thankful!

But one last question: How can I get rid of the “worng orders” which are shown in my screenshot of the dashboard? The shop isn’t live jet, so I’d like to reset the total number of orders to default. Is this possible?

Greetings from Austria,
schnugo

• This reply was modified 4 years ago by schnugo.

Hello,

Can you go into the order and click “Move to trash”? – https://snipboard.io/tsmKhy.jpg
Or select move to trash under bulk actions? – https://snipboard.io/4Odto7.jpg

Hello again!

No I can’t because as you can see in my 3rd Screenshot, the total number of orders are shown, but because of a wrong snippet these orders never shown in the admin overview. So I can’t select them and delete them over the bulk actions. I think I’ll start again at zero. It’s easier then searching for a solution.

But thanks for your time,
schnugo.