Orders not showing in WooCommerce app

  • Resolved modolorist

    (@modolorist)


    4 years, 8 months ago

    Hi,
    I normally receive notifications and I can check the orders in WooCommerce app. But from yesterday, I got the notifications still, but orders are not showing in the app.
    I can see the orders from the website it is fine. But the app ?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Job a11n

    (@jobthomas)

    Automattic Happiness Engineer

    Hey @modolorist – that’s not ideal! Let’s see if we can help you.

    If you click on the gear icon top right, is the selected store the correct one? If not, can you switch the store?

    If that is correct, can you review the docs? Does any of the problems there sound familiar?

    If that doesn’t work, under the gear icon, you can select “Help & Support” and then “Contact Support”. That will put you touch with our mobile team. I hope that helps you!

    dougaitken

    (@dougaitken)

    Automattic Happiness Engineer

    Hey @modolorist

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Thanks,

Viewing 2 replies - 1 through 2 (of 2 total)
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