WooCommerce orders not in report

  • Resolved danielledigital

    (@danielledigital)


    4 months, 1 week ago

    Hello, we have a webshop with WooCommerce. We have a problem with the reports. The orders aren’t shown in the report. Does anyone know how we can solve this problem?

Viewing 1 replies (of 1 total)

  • Hi @danielledigital,

    Thank you for reaching out.

    I’m sorry to hear about the issue you’re facing with your report.

    As a first step, please try the following steps and see if this helps fix the problem:

    • Navigate to?Analytics?→?Settings, scroll down to?Date type, and select?Date Created?on the dropdown – then save the settings.
    • Navigate to?WooCommerce?→?Status?→?Tools, and click on?Clear Analytics Cache.
    • Then?Import Historical Data.

    Let us know how it goes.

Viewing 1 replies (of 1 total)
  • You must be logged in to reply to this topic.

Tags