Orders not in customer dashboard

  • Resolved nextorontoweb

    (@nextorontoweb)


    4 years, 4 months ago

    I can’t see orders in a customers dashboard.

    The status is set to processing but no orders.

    I updated WP, switched to twenty twenty theme, deactivated all plugins except WooCommerce but still can’t see orders in customers dashboard.

    Any idea why?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Tseten a11n

    (@tibetanitech)

    If I understand it correctly, you don’t see the orders as a customer when you go to My Account > Orders – correct?

    Here is a screenshot of what I see:

    https://d.pr/i/tGyPC0
    Link to image: https://d.pr/i/tGyPC0

    Please send us a screenshot of what you see to make sure I’m following you correctly. Could you please share a copy of your site’s System Status, to check how your site is configured? You can find it via WooCommerce > Status.
    Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    AJ a11n

    (@amandasjackson)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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