Orders don’t match attendees

  • Resolved freemantravel906

    (@freemantravel906)


    3 years, 10 months ago

    I just started using event tickets and found it very user friendly. I set it up to use with an event and have multiple event tickets that attendees can purchase as well an RSVP set up. When I look at the attendees everything looks good, but when I go to the orders the totals do not match what is on the attendees list. It is showing more orders than it should. For example on the attendee list it shows 6 lunch tickets purchased, but on the paypal order tab it shows 10 purchased. The actual orders in the list are accurate and reflect the attendee list. So where are the extra non existent ticket numbers coming from?

Viewing 4 replies - 1 through 4 (of 4 total)

  • I have the same major problem. Any idea?

    Thread Starter freemantravel906

    (@freemantravel906)

    Wish I did, got nowhere with this issue. Tried everything I could think of, and since I am just using the free version I can’t get any support. Still looking for answers if you find any.

    Hi there,

    Thanks for reaching out, and my apologies for the delayed response.

    We’ve had a few updates released since this issue was reported. Can you please install them and check if they fix they issue you’re having with orders and attendees?

    Best regards,

    Marho

    Plugin Support masoodak

    (@masoodak)

    Hi there,

    This thread has been pretty quiet for a while, so we’re going to go ahead and close it. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Have a great day.

    Kind regards,
    Masood

Viewing 4 replies - 1 through 4 (of 4 total)
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