Orders coming through without Delivery or Pickup specified

  • Occasionally we are getting orders which do not say DELIVERY or PICKUP.

    They are delivery orders that are getting charged a fee, but the address is missing and the service type is blank on the received order and email notifications.

    Needless to say, we had some very upset customers who were waiting for deliveries which never came.

    Also, some orders for Pickup are getting charged our delivery fee.

    Please help, thank you

    • This topic was modified 4 years, 3 months ago by skylerdesign.
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