Orders auto complete

Update: even after installing Order Status Control, with “Orders to Auto-Complete” set to “None”, orders still automatically go to Complete.

Hi @lowiscoetzee –

Thanks for reaching out.

And just to confirm- the products aren’t virtual + downloadable, correct?

If not, I would recommend testing for conflicts, as it sounds like there might be another plugin that’s causing this to occur. What happens if you place a test order with just WooCommerce active?

For further instructions on conflict testing, please see: https://docs.woocommerce.com/document/woocommerce-self-service-guide/

Also, I would recommend testing while using Health Check. This plugin allows you to make changes to the site that aren’t visible to regular visitors. Or you could also test on a staging site.

Let us know how this goes!

I can confirm the product are physical: Virtual, Downloadable and Pre-Order boxes are all unticked.

I will proceed with conflict testing and revert.

Thanks! Let us know if conflict testing doesn’t help for any reason.

Hi @lowiscoetzee –

This thread has been inactive for a bit, so I’m going to mark it as Resolved now. Please feel free to open a new one if you have any further questions.

Cheers!