Orders are not showing in whiplash

  • Resolved Mistress92

    (@mistress92)


    6 years, 5 months ago

    I have woo commerce and whiplash linked.

    I just got an order yesterday and it says that it’s processing in Woocommerece but there is no data found in whiplash.

    What to do? Please help

Viewing 3 replies - 1 through 3 (of 3 total)
  • Shane Eckert

    (@shaneeckert)

    Automattic Happiness Engineer

    Howdy!

    Have you tried reaching out to the Whiplash Developers? (https://sales.getwhiplash.com/) They may be able to help you figure this out. It sounds like the issue is something they will need to help you with.

    Thank you,

    Thread Starter Mistress92

    (@mistress92)

    Hi Shane,

    Yes I did contact Whiplash first and they said to contact Woo Commerce support.

    Plugin Support AW a11n

    (@slash1andy)

    Automattic Happiness Engineer

    Hey there again!

    Since we don’t have a built-in integration with Whiplash, I would recommend contacting the developers of the plugin you are using to connect the systems.

    They would be your best bet to getting this sorted.

Viewing 3 replies - 1 through 3 (of 3 total)
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