Orders Are Failing Due to Location/Currency Issue?

  • Resolved Elevate

    (@jenclickspring)


    4 years, 10 months ago

    So we’ve had a number of failed orders recently and it all happened out of nowhere. While I’m not 100% sure these 2 issues are related, I checked your plugin and it says:

    “The currency code of your Square application [ ] does not match WooCommerce [ USD ]”

    in red. We selected the country to be the United States at the time of creating our Square account and it was working fine before so I’m not understanding what this error message is referring to.

    In addition, I checked all our Failed Orders in Woocommerce and this was in the log for all of them:

    Array
    (
    [0] => stdClass Object
    (
    [code] => EXPECTED_STRING
    [detail] => Expected a string value (line 1, character 50)
    [field] => location_id
    [category] => INVALID_REQUEST_ERROR
    )

    )
    Order status changed from Pending payment to Failed.

    Why did this happen all of a sudden? How can we fix this? Thank you.

    • This topic was modified 4 years, 10 months ago by Elevate.
Viewing 1 replies (of 1 total)
  • Plugin Author WPExperts.io

    (@wpexpertsio)

    Hi

    Have you done any recent changes to your square account?? please try disconnecting and reconnecting your square account.

    Thanks

Viewing 1 replies (of 1 total)
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