Viewing 15 replies - 1 through 15 (of 16 total)
  • Hi @worthypandainfo

    Thanks for starting this new thread.

    Please let us know here about the outcome of the test advised in our last interaction on the previous thread.

    Cheers

    Thread Starter worthypandainfo

    (@worthypandainfo)

    Hi @margaretwporg
    I tried disabling all the plugins. Did not work.

    Hi @worthypandainfo

    Could you let us know what was the exact result of the REST API request method suggested by Mirko (@rainfallnixfig)?

    Please provide a screenshot of what you’re sending in Postman and the output.

    Thanks

    Thread Starter worthypandainfo

    (@worthypandainfo)

    URL 1 – https://imgur.com/a/9iZ0ODj
    URL 2 the one mirko suggested – https://imgur.com/a/OEubm1S

    Neither works.

    Hi @worthypandainfo! Thanks for sharing the screenshots with us!

    Would you mind setting up a staging site, with a basic setup (WooCommerce and Storefront theme only) and double-check if this behavior persists?

    If your host doesn’t offer that option, we recommend WP Staging for quickly spinning up a new test site.

    Then, if the error persists, try to share with us a screenshot of your GET result using your staging site.

    Also, on your live site, you can double-check your site’s health (WordPress DashBoard > Tools > Site Health) to see if there are some critical issues on your site.

    Let us know how it goes! All the best,

    Thread Starter worthypandainfo

    (@worthypandainfo)

    Hey,
    I just sent a new request and it worked. I got the correct response like last time. Now, I do not want to close this topic as you know last time after a couple of days, this issue was back. So, we have no reason to believe this is permanent.

    I tried in staging. It worked as well.
    The site health is good.

    Hi @worthypandainfo

    Thanks for the update.

    Good to know that it worked. Please observe how it goes.

    If the problem recurs, do let us know here.

    Thanks

    Thread Starter worthypandainfo

    (@worthypandainfo)

    Hi, the problem is back

    Thread Starter worthypandainfo

    (@worthypandainfo)

    Response :

    <a href='https://psoc-community.de/destiny-2-walkthrough.html'>4v</a> <a
        href='https://psoc-community.de/reviews-for-lyft.html'>Mt</a> <a
        href='https://psoc-community.de/walmart-soundbars.html'>a8</a> <a
        href='https://psoc-community.de/prime-video-paramount-plus.html'>uy</a> <a
        href='https://fsvgeesthacht.de/best-single-player-ps4-games.html'>PS</a> <a
        href='https://4workgmbh.de/email-bombing.html'>Yp</a> <a href='https://hildanne.de/fbi-watch-list.html'>b2</a> <a
        href='https://immotell-app.de/turn-off-flashlight.html'>KL</a> <a
        href='https://immotell-app.de/pokemon-rangers-shadow-of-almia.html'>a5</a> <a
        href='https://immotell-app.de/kangaroo-security-app.html'>AR</a> <a href='https://hildanne.de/mg7550.html'>Fv</a> <a
        href='https://fsvgeesthacht.de/login-1password.html'>Bx</a> <a href='https://hildanne.de/red-dragon-in.html'>cn</a>
    <a href='https://fsvgeesthacht.de/gaming-browsers.html'>e2</a> <a
        href='https://4workgmbh.de/disk-drive-for-pc.html'>P2</a> <a
        href='https://fsvgeesthacht.de/money-press-method-reviews.html'>Ca</a> <a
        href='https://immotell-app.de/trend-micro-maximum-security.html'>NK</a> <a
        href='https://4workgmbh.de/casio-protrek-watch.html'>rE</a> <a
        href='https://hildanne.de/best-portable-ac.html'>LU</a> <a
        href='https://fsvgeesthacht.de/shopko-website.html'>yh</a> <a
        href='https://fsvgeesthacht.de/pc-engine-games.html'>ZO</a> <a href='https://hildanne.de/volt-to-watt.html'>kz</a>
    <a href='https://psoc-community.de/james-bond-games.html'>21</a> <a
        href='https://fsvgeesthacht.de/jojo-bizzare-adventure-shirts.html'>Gv</a> <a
        href='https://hildanne.de/swtich-controller.html'>k9</a> <a href='https://4workgmbh.de/lifetoken.html'>tk</a> <a
        href='https://immotell-app.de/best-earphones-for-iphone.html'>rm</a> <a
        href='https://hildanne.de/sonos-surround-set.html'>9P</a> <a href='https://hildanne.de/2000s-shirt.html'>SN</a> <a
        href='https://hildanne.de/outlook-encrypting-emails.html'>kR</a> <a
        href='https://hildanne.de/exploding-cards.html'>HD</a> <a href='https://4workgmbh.de/shure-audio.html'>IK</a> <a
        href='https://immotell-app.de/blackmagic-egpu.html'>LV</a> <a href='https://psoc-community.de/770-gtx.html'>RZ</a>
    <a href='https://hildanne.de/cuentas-de-fortnite.html'>Se</a> <a
        href='https://psoc-community.de/alienware-m17-r4-review.html'>wG</a> <a
        href='https://fsvgeesthacht.de/pirating-minecraft.html'>hG</a> <a
        href='https://psoc-community.de/thinkpad-chargers.html'>Jj</a> <a
        href='https://psoc-community.de/mankakalot.html'>BK</a> <a
        href='https://fsvgeesthacht.de/borderlands-moxxi.html'>33</a> <a
        href='https://hildanne.de/destiny-2-download.html'>i6</a> <a
        href='https://hildanne.de/how-much-does-gta-5-cost.html'>00</a> <a
        href='https://fsvgeesthacht.de/miro-boards.html'>Te</a> <a href='https://immotell-app.de/roku3.html'>OZ</a> <a
        href='https://psoc-community.de/movie-still.html'>tU</a> <a href='https://hildanne.de/textnow-plans.html'>Jg</a> <a
        href='https://fsvgeesthacht.de/abc-bingo.html'>GM</a> <a href='https://fsvgeesthacht.de/iphone-12-gold.html'>Xe</a>
    <a href='https://psoc-community.de/surface-go-2-m3.html'>q8</a> <a
        href='https://4workgmbh.de/alice-software.html'>ub</a> <a href='https://psoc-community.de/shrute-bucks.html'>pR</a>
    <a href='https://psoc-community.de/kingsilse.html'>tt</a> <a
        href='https://4workgmbh.de/best-drones-on-amazon.html'>EY</a> <a
        href='https://immotell-app.de/2015-camry-se.html'>RP</a> <a
        href='https://fsvgeesthacht.de/hyundia-electric.html'>0o</a> <a href='https://psoc-community.de/igc.html'>01</a> <a
        href='https://psoc-community.de/amazon-free-books-for-kindle.html'>zT</a> <a
        href='https://4workgmbh.de/verizon-ultra-wideband.html'>iL</a> <a
        href='https://fsvgeesthacht.de/seagate-goflex.html'>ab</a> <a
        href='https://psoc-community.de/japan-relaxing-music.html'>xW</a> <a
        href='https://fsvgeesthacht.de/play-rain-sounds.html'>OC</a> <a
        href='https://immotell-app.de/vr-running-platform.html'>oQ</a> <a
        href='https://4workgmbh.de/sportslive-7-us.html'>yE</a> <a
        href='https://fsvgeesthacht.de/clock-in-app-with-gps.html'>yv</a> <a
        href='https://fsvgeesthacht.de/rocketlaunchlive.html'>ct</a> <a
        href='https://fsvgeesthacht.de/what-does-a-systems-analyst-do.html'>c3</a> <a
        href='https://psoc-community.de/samsung-a32-5g.html'>KV</a> <a
        href='https://4workgmbh.de/internet-anywhere.html'>YQ</a> <a
        href='https://4workgmbh.de/exercise-bike-screen.html'>Wl</a> <a
        href='https://fsvgeesthacht.de/twilio-ceo.html'>gs</a> <a
        href='https://immotell-app.de/usb-headset-with-mic.html'>4y</a> <a
        href='https://fsvgeesthacht.de/ps4-driving-wheel.html'>bX</a> <a
        href='https://psoc-community.de/best-iphone-13-pro-cases.html'>rL</a> <a
        href='https://hildanne.de/stallaris.html'>qn</a> <a href='https://psoc-community.de/bmi-weight-scale.html'>zL</a> <a
        href='https://fsvgeesthacht.de/hdmi-to-red-white-yellow.html'>UW</a> <a
        href='ht

    Hi @worthypandainfo

    I’m sorry to hear that! Would you mind double-checking if everything is up to date on your Store (Plugins, themes, add-ons, WordPress core, etc)?

    I can see that you’re using some outdated plugins, you can also perform a quick/partial scan on your site here:

    https://wpsec.com/

    You can also consider using a plugin for that, here’s a quick intro about some of them:

    https://www.wpbeginner.com/plugins/how-to-scan-your-wordpress-site-for-potentially-malicious-code/

    If by chance, you don’t find any potential risks after performing it, can you update your System Status report, grabbing it again and pasting on your response?

    My very best,

    Thread Starter worthypandainfo

    (@worthypandainfo)

    HI,

    I updated all the plugins and theme as suggested.

    I already have ithemes security plugin installed on the website.

    I didnt find any risks. Here is the report-

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://worthypanda.in
    Site address (URL): https://worthypanda.in
    WC Version: 6.4.1
    REST API Version: ? 6.4.1
    WC Blocks Version: ? 7.2.2
    Action Scheduler Version: ? 3.4.0
    WC Admin Version: ? 3.3.2
    Log Directory Writable: ?
    WP Version: 5.9.3
    WP Multisite: –
    WP Memory Limit: 2 GB
    WP Debug Mode: –
    WP Cron: –
    Language: en_US
    External object cache: ?
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.29
    PHP Post Max Size: 2 GB
    PHP Time Limit: 600
    PHP Max Input Vars: 16384
    cURL Version: 7.29.0
    NSS/3.53.1
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.3.28-MariaDB
    Max Upload Size: 2 GB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 6.3.1
    WC Database Prefix: wp_
    Total Database Size: 4650.23MB
    Database Data Size: 4333.34MB
    Database Index Size: 316.89MB
    wp_woocommerce_sessions: Data: 26.02MB + Index: 0.09MB + Engine InnoDB
    wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_order_items: Data: 7.52MB + Index: 3.52MB + Engine InnoDB
    wp_woocommerce_order_itemmeta: Data: 2020.72MB + Index: 52.14MB + Engine InnoDB
    wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_actions: Data: 2.52MB + Index: 2.14MB + Engine InnoDB
    wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_logs: Data: 2.52MB + Index: 1.94MB + Engine InnoDB
    wp_berocket_termmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_cartflows_ca_cart_abandonment: Data: 1688.61MB + Index: 2.52MB + Engine InnoDB
    wp_cartflows_ca_email_history: Data: 7.52MB + Index: 11.06MB + Engine InnoDB
    wp_cartflows_ca_email_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_cartflows_ca_email_templates_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_cartflows_visits: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
    wp_cartflows_visits_meta: Data: 10.52MB + Index: 0.00MB + Engine InnoDB
    wp_commentmeta: Data: 6.52MB + Index: 7.03MB + Engine InnoDB
    wp_comments: Data: 45.58MB + Index: 32.09MB + Engine InnoDB
    wp_dgwt_wcas_index: Data: 0.31MB + Index: 0.02MB + Engine InnoDB
    wp_dgwt_wcas_invindex_cache: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_dgwt_wcas_invindex_doclist: Data: 1.52MB + Index: 2.02MB + Engine InnoDB
    wp_dgwt_wcas_invindex_info: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_dgwt_wcas_invindex_wordlist: Data: 0.13MB + Index: 0.08MB + Engine InnoDB
    wp_dgwt_wcas_tax_index: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
    wp_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_fpd_products: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_fpd_views: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_hfcm_scripts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_hurrytimer_evergreen: Data: 7.52MB + Index: 0.00MB + Engine InnoDB
    wp_hustle_entries: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_hustle_entries_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_hustle_modules: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_hustle_modules_meta: Data: 0.25MB + Index: 0.03MB + Engine InnoDB
    wp_hustle_tracking: Data: 9.52MB + Index: 16.58MB + Engine InnoDB
    wp_itsec_bans: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_itsec_dashboard_events: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
    wp_itsec_distributed_storage: Data: 18.02MB + Index: 0.02MB + Engine InnoDB
    wp_itsec_fingerprints: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_itsec_geolocation_cache: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_itsec_lockouts: Data: 0.09MB + Index: 0.08MB + Engine InnoDB
    wp_itsec_logs: Data: 43.09MB + Index: 1.20MB + Engine InnoDB
    wp_itsec_mutexes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_itsec_opaque_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_itsec_temp: Data: 0.08MB + Index: 0.09MB + Engine InnoDB
    wp_itsec_user_groups: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_options: Data: 8.45MB + Index: 0.17MB + Engine InnoDB
    wp_postmeta: Data: 259.75MB + Index: 125.36MB + Engine InnoDB
    wp_posts: Data: 19.52MB + Index: 9.06MB + Engine InnoDB
    wp_revslider_css: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
    wp_revslider_css_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_revslider_sliders: Data: 0.27MB + Index: 0.00MB + Engine InnoDB
    wp_revslider_sliders_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_revslider_slides: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
    wp_revslider_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_revslider_static_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_smush_dir_images: Data: 0.41MB + Index: 0.19MB + Engine InnoDB
    wp_sm_sessions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_termmeta: Data: 1.52MB + Index: 0.64MB + Engine InnoDB
    wp_terms: Data: 0.19MB + Index: 0.25MB + Engine InnoDB
    wp_term_relationships: Data: 1.52MB + Index: 1.52MB + Engine InnoDB
    wp_term_taxonomy: Data: 0.19MB + Index: 0.22MB + Engine InnoDB
    wp_usermeta: Data: 113.56MB + Index: 26.09MB + Engine InnoDB
    wp_users: Data: 1.52MB + Index: 1.05MB + Engine InnoDB
    wp_vxcf_leads: Data: 1.52MB + Index: 0.28MB + Engine InnoDB
    wp_vxcf_leads_detail: Data: 1.52MB + Index: 0.50MB + Engine InnoDB
    wp_vxcf_leads_notes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
    wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_customer_lookup: Data: 3.52MB + Index: 3.03MB + Engine InnoDB
    wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_coupon_lookup: Data: 0.08MB + Index: 0.11MB + Engine InnoDB
    wp_wc_order_product_lookup: Data: 4.52MB + Index: 6.06MB + Engine InnoDB
    wp_wc_order_stats: Data: 3.52MB + Index: 4.55MB + Engine InnoDB
    wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_product_meta_lookup: Data: 0.08MB + Index: 0.13MB + Engine InnoDB
    wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wmfo_fraud_attempts: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
    wp_wmfo_logs: Data: 0.22MB + Index: 0.00MB + Engine InnoDB
    wp_woo_wallet_transactions: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
    wp_woo_wallet_transaction_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wpforms_db: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpforms_tasks_meta: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    wp_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpmailsmtp_tasks_meta: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    wp_yoast_indexable: Data: 6.52MB + Index: 3.28MB + Engine InnoDB
    wp_yoast_indexable_hierarchy: Data: 0.50MB + Index: 0.67MB + Engine InnoDB
    wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_yoast_seo_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    ae_global_templates: 5
    attachment: 1726
    br_labels: 1
    cartflows_flow: 1
    cartflows_step: 8
    custom_css: 2
    elementor_library: 20
    elementor-hf: 2
    footer: 5
    hurrytimer_countdown: 1
    nasa_block: 9
    nasa_pin_pb: 12
    nav_menu_item: 63
    notificationx: 1
    page: 27
    pm_insight: 30
    pm_page: 83
    pm_report: 30
    portfolio: 11
    post: 3
    postman_sent_mail: 250
    product: 539
    revision: 26
    seedprod: 1
    shop_coupon: 647
    shop_order: 33423
    ticket: 39
    ticket_history: 45
    ticket_log: 8
    ticket_reply: 43
    tm_global_cp: 18
    wp_global_styles: 1
    wpcf7_contact_form: 2
    wpforms: 2
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (48) ###
    
    Query Monitor: by John Blackbourn – 3.9.0
    Anywhere Elementor: by WPVibes – 1.2.6
    WooCommerce Advanced Product Labels: by BeRocket – 1.2.3.7
    FiboSearch - AJAX Search for WooCommerce (Pro): by FiboSearch Team – 1.13.0
    FiboSearch - AJAX Search for WooCommerce: by FiboSearch Team – 1.17.0
    All-in-One WP Migration: by ServMask – 7.59
    iThemes Security: by iThemes – 8.1.2
    Blackhole for Bad Bots: by Jeff Starr – 3.3.2
    Blackhole Cache Helper: by Jeff Starr – 1.0
    Payment Gateway Based Fees and Discounts for WooCommerce: by Tyche Softwares – 2.6.4
    Code Snippets: by Code Snippets Pro – 2.14.3
    Coming Soon Page, Maintenance Mode, Landing Pages & WordPress Website Builder by SeedProd: by SeedProd – 6.10.0
    Contact Form 7: by Takayuki Miyoshi – 5.5.6
    Contact Form Entries: by CRM Perks – 1.2.8
    Elementor: by Elementor.com – 3.6.5
    Facebook for WooCommerce: by Facebook – 2.6.13
    Fancy Product Designer Plus: by fancyproductdesigner.com – 1.3.2
    Fancy Product Designer: by fancyproductdesigner.com – 4.6.7
    Site Kit by Google: by Google – 1.73.0
    Header Footer Code Manager: by 99robots – 1.1.21
    Elementor Header & Footer Builder: by Brainstorm Force
    Nikhil Chavan – 1.6.10
    
    Jetpack: by Automattic – 10.9
    WPBakery Page Builder: by Michael M - WPBakery.com – 6.6.0
    Kadence WooCommerce Email Designer: by Kadence WP – 1.5.0
    PixelYourSite: by PixelYourSite – 9.0.0
    Really Simple SSL: by Really Simple Plugins – 5.3.1
    Redis Object Cache: by Till Krüss – 2.0.25
    Shipment Tracker for Woocommerce: by Bitss Techniques – 1.3.1
    UPI QR Code Payment Gateway: by Sayan Datta – 1.2.2
    User Role Editor: by Vladimir Garagulya – 4.62
    WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.15
    Checkout Field Editor for WooCommerce: by ThemeHigh – 1.6.0
    Woo Manage Fraud Orders: by Prasidhda Malla – 2.5.5
    Notification for WooCommerce: by Andy Ha (villatheme.com) – 1.2.6
    Advanced Order Export For WooCommerce: by AlgolPlus – 3.2.2
    Razorpay for WooCommerce: by Team Razorpay – 3.4.0
    TeraWallet: by WCBeginner – 1.3.24
    WooCommerce Conditional Shipping and Payments: by SomewhereWarm – 1.9.4
    WooCommerce Pixel Manager: by SweetCode – 1.16.14
    WooCommerce Google Analytics Integration: by WooCommerce – 1.5.8
    WooCommerce TM Extra Product Options: by themeComplete – 5.0.12.12
    WooCommerce: by Automattic – 6.4.1
    WooLentor - WooCommerce Elementor Addons + Builder: by HasThemes – 2.2.6
    Hustle: by WPMU DEV – 7.4.13.1
    Yoast SEO: by Team Yoast – 18.8
    WP Mail SMTP: by WPForms – 3.4.0
    Smush Pro: by WPMU DEV – 3.8.4
    WPForms Lite: by WPForms – 1.7.4.1
    
    ### Inactive Plugins (9) ###
    
    CartFlows: by CartFlows Inc – 1.9.1
    CartFlows Pro: by CartFlows Inc – 1.7.2
    CTX Feed: by WebAppick – 4.4.59
    Email Verification / SMS verification / Mobile Verification: by miniOrange – 3.8.0
    Login No Captcha reCAPTCHA (Google): by Robert Peake and Contributors – 1.6.11
    Product Video Gallery for Woocommerce: by NikHiL Gadhiya – 1.3.3
    SF Move Login: by Grégory Viguier – 2.5.3
    WP Rocket: by WP Media – 3.6.2
    Yoast SEO Plus: by  –
    
    ### Dropin Plugins (4) ###
    
    advanced-cache.php: advanced-cache.php
    db.php: Query Monitor Database Class (Drop-in)
    fatal-error-handler.php: fatal-error-handler.php
    object-cache.php: Redis Object Cache Drop-In
    
    ### Must Use Plugins (2) ###
    
    Nexcess Managed Apps: by Nexcess – 1.27.6
    rms_unique_wp_mu_pl_fl_nm.php: by  –
    
    ### Settings ###
    
    API Enabled: ?
    Force SSL: –
    Currency: INR (?)
    Currency Position: left_space
    Thousand Separator: 
    Decimal Separator: .
    Number of Decimals: 0
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    simple (simple-2)
    simple (simple-3)
    variable (variable)
    yith_bundle (yith_bundle)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ?
    
    ### WC Pages ###
    
    Shop base: #3503 - /shop/
    Cart: #262 - /shopping-cart/
    Checkout: #11 - /checkout-page-2/
    My account: #3504 - /my-account/
    Terms and conditions: #3673 - /returns-cancellations/
    
    ### Theme ###
    
    Name: Astra
    Version: 3.8.0
    Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: –
    
    ### Action Scheduler ###
    
    Complete: 7,873
    Oldest: 2022-04-09 04:32:35 +0000
    Newest: 2022-05-09 04:35:25 +0000
    
    Failed: 24
    Oldest: 2021-04-24 06:08:47 +0000
    Newest: 2021-11-13 16:44:09 +0000
    
    Pending: 7
    Oldest: 2022-05-09 09:11:39 +0000
    Newest: 2022-05-15 05:39:47 +0000
    
    ### Status report information ###
    
    Generated at: 2022-05-09 10:12:18 +05:30
    
    Plugin Support Paulo P – a11n

    (@paulostp)

    Hello,

    Thanks for sharing the updated system report.

    Now that you have a staging site, can you please confirm if the issue is happening with both your live site and also the staging site (with just WooCommerce and Storefront)?

    Thread Starter worthypandainfo

    (@worthypandainfo)

    Yes, it is working perfectly fine on my staging site. Just not on my live one.

    Plugin Support Paulo P – a11n

    (@paulostp)

    Hello,

    Thanks for checking. That would lead me to believe that the issue isn’t caused by WooCommerce, but instead by one of the other plugins on your live site.

    The fact that it is intermittent makes it harder to troubleshoot. I would suggest you go to WooCommerce > Status > Scheduled Actions and check if you see some relevant activity there around the time that the issue came back.

    If nothing stands out, then you will need to perform a series of conflict tests, until you find the plugin that will make the issue show up in the staging site too.

    Thread Starter worthypandainfo

    (@worthypandainfo)

    I have the exact same plugins on my staging as well. It still seems to work.

Viewing 15 replies - 1 through 15 (of 16 total)
  • The topic ‘Orders API is fetching something else instead of orders’ is closed to new replies.