Orders API is fetching something else instead of orders
-
This issue is back again. Not sure why and what is triggering it. No big changes were made to the site.
The page I need help with: [log in to see the link]
-
Thanks for starting this new thread.
Please let us know here about the outcome of the test advised in our last interaction on the previous thread.
Cheers
Hi @margaretwporg
I tried disabling all the plugins. Did not work.Could you let us know what was the exact result of the REST API request method suggested by Mirko (@rainfallnixfig)?
Please provide a screenshot of what you’re sending in Postman and the output.
Thanks
URL 1 – https://imgur.com/a/9iZ0ODj
URL 2 the one mirko suggested – https://imgur.com/a/OEubm1SNeither works.
Hi @worthypandainfo! Thanks for sharing the screenshots with us!
Would you mind setting up a staging site, with a basic setup (WooCommerce and Storefront theme only) and double-check if this behavior persists?
If your host doesn’t offer that option, we recommend WP Staging for quickly spinning up a new test site.
Then, if the error persists, try to share with us a screenshot of your GET result using your staging site.
Also, on your live site, you can double-check your site’s health (WordPress DashBoard > Tools > Site Health) to see if there are some critical issues on your site.
Let us know how it goes! All the best,
Hey,
I just sent a new request and it worked. I got the correct response like last time. Now, I do not want to close this topic as you know last time after a couple of days, this issue was back. So, we have no reason to believe this is permanent.I tried in staging. It worked as well.
The site health is good.Thanks for the update.
Good to know that it worked. Please observe how it goes.
If the problem recurs, do let us know here.
Thanks
Hi, the problem is back
Response :
<a href='https://psoc-community.de/destiny-2-walkthrough.html'>4v</a> <a href='https://psoc-community.de/reviews-for-lyft.html'>Mt</a> <a href='https://psoc-community.de/walmart-soundbars.html'>a8</a> <a href='https://psoc-community.de/prime-video-paramount-plus.html'>uy</a> <a href='https://fsvgeesthacht.de/best-single-player-ps4-games.html'>PS</a> <a href='https://4workgmbh.de/email-bombing.html'>Yp</a> <a href='https://hildanne.de/fbi-watch-list.html'>b2</a> <a href='https://immotell-app.de/turn-off-flashlight.html'>KL</a> <a href='https://immotell-app.de/pokemon-rangers-shadow-of-almia.html'>a5</a> <a href='https://immotell-app.de/kangaroo-security-app.html'>AR</a> <a href='https://hildanne.de/mg7550.html'>Fv</a> <a href='https://fsvgeesthacht.de/login-1password.html'>Bx</a> <a href='https://hildanne.de/red-dragon-in.html'>cn</a> <a href='https://fsvgeesthacht.de/gaming-browsers.html'>e2</a> <a href='https://4workgmbh.de/disk-drive-for-pc.html'>P2</a> <a href='https://fsvgeesthacht.de/money-press-method-reviews.html'>Ca</a> <a href='https://immotell-app.de/trend-micro-maximum-security.html'>NK</a> <a href='https://4workgmbh.de/casio-protrek-watch.html'>rE</a> <a href='https://hildanne.de/best-portable-ac.html'>LU</a> <a href='https://fsvgeesthacht.de/shopko-website.html'>yh</a> <a href='https://fsvgeesthacht.de/pc-engine-games.html'>ZO</a> <a href='https://hildanne.de/volt-to-watt.html'>kz</a> <a href='https://psoc-community.de/james-bond-games.html'>21</a> <a href='https://fsvgeesthacht.de/jojo-bizzare-adventure-shirts.html'>Gv</a> <a href='https://hildanne.de/swtich-controller.html'>k9</a> <a href='https://4workgmbh.de/lifetoken.html'>tk</a> <a href='https://immotell-app.de/best-earphones-for-iphone.html'>rm</a> <a href='https://hildanne.de/sonos-surround-set.html'>9P</a> <a href='https://hildanne.de/2000s-shirt.html'>SN</a> <a href='https://hildanne.de/outlook-encrypting-emails.html'>kR</a> <a href='https://hildanne.de/exploding-cards.html'>HD</a> <a href='https://4workgmbh.de/shure-audio.html'>IK</a> <a href='https://immotell-app.de/blackmagic-egpu.html'>LV</a> <a href='https://psoc-community.de/770-gtx.html'>RZ</a> <a href='https://hildanne.de/cuentas-de-fortnite.html'>Se</a> <a href='https://psoc-community.de/alienware-m17-r4-review.html'>wG</a> <a href='https://fsvgeesthacht.de/pirating-minecraft.html'>hG</a> <a href='https://psoc-community.de/thinkpad-chargers.html'>Jj</a> <a href='https://psoc-community.de/mankakalot.html'>BK</a> <a href='https://fsvgeesthacht.de/borderlands-moxxi.html'>33</a> <a href='https://hildanne.de/destiny-2-download.html'>i6</a> <a href='https://hildanne.de/how-much-does-gta-5-cost.html'>00</a> <a href='https://fsvgeesthacht.de/miro-boards.html'>Te</a> <a href='https://immotell-app.de/roku3.html'>OZ</a> <a href='https://psoc-community.de/movie-still.html'>tU</a> <a href='https://hildanne.de/textnow-plans.html'>Jg</a> <a href='https://fsvgeesthacht.de/abc-bingo.html'>GM</a> <a href='https://fsvgeesthacht.de/iphone-12-gold.html'>Xe</a> <a href='https://psoc-community.de/surface-go-2-m3.html'>q8</a> <a href='https://4workgmbh.de/alice-software.html'>ub</a> <a href='https://psoc-community.de/shrute-bucks.html'>pR</a> <a href='https://psoc-community.de/kingsilse.html'>tt</a> <a href='https://4workgmbh.de/best-drones-on-amazon.html'>EY</a> <a href='https://immotell-app.de/2015-camry-se.html'>RP</a> <a href='https://fsvgeesthacht.de/hyundia-electric.html'>0o</a> <a href='https://psoc-community.de/igc.html'>01</a> <a href='https://psoc-community.de/amazon-free-books-for-kindle.html'>zT</a> <a href='https://4workgmbh.de/verizon-ultra-wideband.html'>iL</a> <a href='https://fsvgeesthacht.de/seagate-goflex.html'>ab</a> <a href='https://psoc-community.de/japan-relaxing-music.html'>xW</a> <a href='https://fsvgeesthacht.de/play-rain-sounds.html'>OC</a> <a href='https://immotell-app.de/vr-running-platform.html'>oQ</a> <a href='https://4workgmbh.de/sportslive-7-us.html'>yE</a> <a href='https://fsvgeesthacht.de/clock-in-app-with-gps.html'>yv</a> <a href='https://fsvgeesthacht.de/rocketlaunchlive.html'>ct</a> <a href='https://fsvgeesthacht.de/what-does-a-systems-analyst-do.html'>c3</a> <a href='https://psoc-community.de/samsung-a32-5g.html'>KV</a> <a href='https://4workgmbh.de/internet-anywhere.html'>YQ</a> <a href='https://4workgmbh.de/exercise-bike-screen.html'>Wl</a> <a href='https://fsvgeesthacht.de/twilio-ceo.html'>gs</a> <a href='https://immotell-app.de/usb-headset-with-mic.html'>4y</a> <a href='https://fsvgeesthacht.de/ps4-driving-wheel.html'>bX</a> <a href='https://psoc-community.de/best-iphone-13-pro-cases.html'>rL</a> <a href='https://hildanne.de/stallaris.html'>qn</a> <a href='https://psoc-community.de/bmi-weight-scale.html'>zL</a> <a href='https://fsvgeesthacht.de/hdmi-to-red-white-yellow.html'>UW</a> <a href='ht
-
This reply was modified 2 years, 10 months ago by
Yui.
-
This reply was modified 2 years, 10 months ago by
Steven Stern (sterndata).
I’m sorry to hear that! Would you mind double-checking if everything is up to date on your Store (Plugins, themes, add-ons, WordPress core, etc)?
I can see that you’re using some outdated plugins, you can also perform a quick/partial scan on your site here:
You can also consider using a plugin for that, here’s a quick intro about some of them:
https://www.wpbeginner.com/plugins/how-to-scan-your-wordpress-site-for-potentially-malicious-code/
If by chance, you don’t find any potential risks after performing it, can you update your System Status report, grabbing it again and pasting on your response?
My very best,
HI,
I updated all the plugins and theme as suggested.
I already have ithemes security plugin installed on the website.
I didnt find any risks. Here is the report-
### WordPress Environment ### WordPress address (URL): https://worthypanda.in Site address (URL): https://worthypanda.in WC Version: 6.4.1 REST API Version: ? 6.4.1 WC Blocks Version: ? 7.2.2 Action Scheduler Version: ? 3.4.0 WC Admin Version: ? 3.3.2 Log Directory Writable: ? WP Version: 5.9.3 WP Multisite: – WP Memory Limit: 2 GB WP Debug Mode: – WP Cron: – Language: en_US External object cache: ? ### Server Environment ### Server Info: Apache PHP Version: 7.4.29 PHP Post Max Size: 2 GB PHP Time Limit: 600 PHP Max Input Vars: 16384 cURL Version: 7.29.0 NSS/3.53.1 SUHOSIN Installed: – MySQL Version: 5.5.5-10.3.28-MariaDB Max Upload Size: 2 GB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 6.3.1 WC Database Prefix: wp_ Total Database Size: 4650.23MB Database Data Size: 4333.34MB Database Index Size: 316.89MB wp_woocommerce_sessions: Data: 26.02MB + Index: 0.09MB + Engine InnoDB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_order_items: Data: 7.52MB + Index: 3.52MB + Engine InnoDB wp_woocommerce_order_itemmeta: Data: 2020.72MB + Index: 52.14MB + Engine InnoDB wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_actions: Data: 2.52MB + Index: 2.14MB + Engine InnoDB wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_logs: Data: 2.52MB + Index: 1.94MB + Engine InnoDB wp_berocket_termmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_cartflows_ca_cart_abandonment: Data: 1688.61MB + Index: 2.52MB + Engine InnoDB wp_cartflows_ca_email_history: Data: 7.52MB + Index: 11.06MB + Engine InnoDB wp_cartflows_ca_email_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_cartflows_ca_email_templates_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_cartflows_visits: Data: 2.52MB + Index: 0.00MB + Engine InnoDB wp_cartflows_visits_meta: Data: 10.52MB + Index: 0.00MB + Engine InnoDB wp_commentmeta: Data: 6.52MB + Index: 7.03MB + Engine InnoDB wp_comments: Data: 45.58MB + Index: 32.09MB + Engine InnoDB wp_dgwt_wcas_index: Data: 0.31MB + Index: 0.02MB + Engine InnoDB wp_dgwt_wcas_invindex_cache: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_dgwt_wcas_invindex_doclist: Data: 1.52MB + Index: 2.02MB + Engine InnoDB wp_dgwt_wcas_invindex_info: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_dgwt_wcas_invindex_wordlist: Data: 0.13MB + Index: 0.08MB + Engine InnoDB wp_dgwt_wcas_tax_index: Data: 0.06MB + Index: 0.05MB + Engine InnoDB wp_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_fpd_products: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_fpd_views: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_hfcm_scripts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_hurrytimer_evergreen: Data: 7.52MB + Index: 0.00MB + Engine InnoDB wp_hustle_entries: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_hustle_entries_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_hustle_modules: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_hustle_modules_meta: Data: 0.25MB + Index: 0.03MB + Engine InnoDB wp_hustle_tracking: Data: 9.52MB + Index: 16.58MB + Engine InnoDB wp_itsec_bans: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_itsec_dashboard_events: Data: 0.06MB + Index: 0.05MB + Engine InnoDB wp_itsec_distributed_storage: Data: 18.02MB + Index: 0.02MB + Engine InnoDB wp_itsec_fingerprints: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_itsec_geolocation_cache: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_itsec_lockouts: Data: 0.09MB + Index: 0.08MB + Engine InnoDB wp_itsec_logs: Data: 43.09MB + Index: 1.20MB + Engine InnoDB wp_itsec_mutexes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_itsec_opaque_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_itsec_temp: Data: 0.08MB + Index: 0.09MB + Engine InnoDB wp_itsec_user_groups: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_options: Data: 8.45MB + Index: 0.17MB + Engine InnoDB wp_postmeta: Data: 259.75MB + Index: 125.36MB + Engine InnoDB wp_posts: Data: 19.52MB + Index: 9.06MB + Engine InnoDB wp_revslider_css: Data: 0.13MB + Index: 0.00MB + Engine InnoDB wp_revslider_css_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_revslider_sliders: Data: 0.27MB + Index: 0.00MB + Engine InnoDB wp_revslider_sliders_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_revslider_slides: Data: 1.52MB + Index: 0.00MB + Engine InnoDB wp_revslider_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_revslider_static_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_smush_dir_images: Data: 0.41MB + Index: 0.19MB + Engine InnoDB wp_sm_sessions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_termmeta: Data: 1.52MB + Index: 0.64MB + Engine InnoDB wp_terms: Data: 0.19MB + Index: 0.25MB + Engine InnoDB wp_term_relationships: Data: 1.52MB + Index: 1.52MB + Engine InnoDB wp_term_taxonomy: Data: 0.19MB + Index: 0.22MB + Engine InnoDB wp_usermeta: Data: 113.56MB + Index: 26.09MB + Engine InnoDB wp_users: Data: 1.52MB + Index: 1.05MB + Engine InnoDB wp_vxcf_leads: Data: 1.52MB + Index: 0.28MB + Engine InnoDB wp_vxcf_leads_detail: Data: 1.52MB + Index: 0.50MB + Engine InnoDB wp_vxcf_leads_notes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_customer_lookup: Data: 3.52MB + Index: 3.03MB + Engine InnoDB wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_coupon_lookup: Data: 0.08MB + Index: 0.11MB + Engine InnoDB wp_wc_order_product_lookup: Data: 4.52MB + Index: 6.06MB + Engine InnoDB wp_wc_order_stats: Data: 3.52MB + Index: 4.55MB + Engine InnoDB wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_product_meta_lookup: Data: 0.08MB + Index: 0.13MB + Engine InnoDB wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wmfo_fraud_attempts: Data: 0.13MB + Index: 0.00MB + Engine InnoDB wp_wmfo_logs: Data: 0.22MB + Index: 0.00MB + Engine InnoDB wp_woo_wallet_transactions: Data: 0.08MB + Index: 0.02MB + Engine InnoDB wp_woo_wallet_transaction_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wpforms_db: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wpforms_tasks_meta: Data: 0.05MB + Index: 0.00MB + Engine InnoDB wp_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wpmailsmtp_tasks_meta: Data: 0.05MB + Index: 0.00MB + Engine InnoDB wp_yoast_indexable: Data: 6.52MB + Index: 3.28MB + Engine InnoDB wp_yoast_indexable_hierarchy: Data: 0.50MB + Index: 0.67MB + Engine InnoDB wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_yoast_seo_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB ### Post Type Counts ### ae_global_templates: 5 attachment: 1726 br_labels: 1 cartflows_flow: 1 cartflows_step: 8 custom_css: 2 elementor_library: 20 elementor-hf: 2 footer: 5 hurrytimer_countdown: 1 nasa_block: 9 nasa_pin_pb: 12 nav_menu_item: 63 notificationx: 1 page: 27 pm_insight: 30 pm_page: 83 pm_report: 30 portfolio: 11 post: 3 postman_sent_mail: 250 product: 539 revision: 26 seedprod: 1 shop_coupon: 647 shop_order: 33423 ticket: 39 ticket_history: 45 ticket_log: 8 ticket_reply: 43 tm_global_cp: 18 wp_global_styles: 1 wpcf7_contact_form: 2 wpforms: 2 ### Security ### Secure connection (HTTPS): ? Hide errors from visitors: ? ### Active Plugins (48) ### Query Monitor: by John Blackbourn – 3.9.0 Anywhere Elementor: by WPVibes – 1.2.6 WooCommerce Advanced Product Labels: by BeRocket – 1.2.3.7 FiboSearch - AJAX Search for WooCommerce (Pro): by FiboSearch Team – 1.13.0 FiboSearch - AJAX Search for WooCommerce: by FiboSearch Team – 1.17.0 All-in-One WP Migration: by ServMask – 7.59 iThemes Security: by iThemes – 8.1.2 Blackhole for Bad Bots: by Jeff Starr – 3.3.2 Blackhole Cache Helper: by Jeff Starr – 1.0 Payment Gateway Based Fees and Discounts for WooCommerce: by Tyche Softwares – 2.6.4 Code Snippets: by Code Snippets Pro – 2.14.3 Coming Soon Page, Maintenance Mode, Landing Pages & WordPress Website Builder by SeedProd: by SeedProd – 6.10.0 Contact Form 7: by Takayuki Miyoshi – 5.5.6 Contact Form Entries: by CRM Perks – 1.2.8 Elementor: by Elementor.com – 3.6.5 Facebook for WooCommerce: by Facebook – 2.6.13 Fancy Product Designer Plus: by fancyproductdesigner.com – 1.3.2 Fancy Product Designer: by fancyproductdesigner.com – 4.6.7 Site Kit by Google: by Google – 1.73.0 Header Footer Code Manager: by 99robots – 1.1.21 Elementor Header & Footer Builder: by Brainstorm Force Nikhil Chavan – 1.6.10 Jetpack: by Automattic – 10.9 WPBakery Page Builder: by Michael M - WPBakery.com – 6.6.0 Kadence WooCommerce Email Designer: by Kadence WP – 1.5.0 PixelYourSite: by PixelYourSite – 9.0.0 Really Simple SSL: by Really Simple Plugins – 5.3.1 Redis Object Cache: by Till Krüss – 2.0.25 Shipment Tracker for Woocommerce: by Bitss Techniques – 1.3.1 UPI QR Code Payment Gateway: by Sayan Datta – 1.2.2 User Role Editor: by Vladimir Garagulya – 4.62 WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.15 Checkout Field Editor for WooCommerce: by ThemeHigh – 1.6.0 Woo Manage Fraud Orders: by Prasidhda Malla – 2.5.5 Notification for WooCommerce: by Andy Ha (villatheme.com) – 1.2.6 Advanced Order Export For WooCommerce: by AlgolPlus – 3.2.2 Razorpay for WooCommerce: by Team Razorpay – 3.4.0 TeraWallet: by WCBeginner – 1.3.24 WooCommerce Conditional Shipping and Payments: by SomewhereWarm – 1.9.4 WooCommerce Pixel Manager: by SweetCode – 1.16.14 WooCommerce Google Analytics Integration: by WooCommerce – 1.5.8 WooCommerce TM Extra Product Options: by themeComplete – 5.0.12.12 WooCommerce: by Automattic – 6.4.1 WooLentor - WooCommerce Elementor Addons + Builder: by HasThemes – 2.2.6 Hustle: by WPMU DEV – 7.4.13.1 Yoast SEO: by Team Yoast – 18.8 WP Mail SMTP: by WPForms – 3.4.0 Smush Pro: by WPMU DEV – 3.8.4 WPForms Lite: by WPForms – 1.7.4.1 ### Inactive Plugins (9) ### CartFlows: by CartFlows Inc – 1.9.1 CartFlows Pro: by CartFlows Inc – 1.7.2 CTX Feed: by WebAppick – 4.4.59 Email Verification / SMS verification / Mobile Verification: by miniOrange – 3.8.0 Login No Captcha reCAPTCHA (Google): by Robert Peake and Contributors – 1.6.11 Product Video Gallery for Woocommerce: by NikHiL Gadhiya – 1.3.3 SF Move Login: by Grégory Viguier – 2.5.3 WP Rocket: by WP Media – 3.6.2 Yoast SEO Plus: by – ### Dropin Plugins (4) ### advanced-cache.php: advanced-cache.php db.php: Query Monitor Database Class (Drop-in) fatal-error-handler.php: fatal-error-handler.php object-cache.php: Redis Object Cache Drop-In ### Must Use Plugins (2) ### Nexcess Managed Apps: by Nexcess – 1.27.6 rms_unique_wp_mu_pl_fl_nm.php: by – ### Settings ### API Enabled: ? Force SSL: – Currency: INR (?) Currency Position: left_space Thousand Separator: Decimal Separator: . Number of Decimals: 0 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) simple (simple-2) simple (simple-3) variable (variable) yith_bundle (yith_bundle) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ? ### WC Pages ### Shop base: #3503 - /shop/ Cart: #262 - /shopping-cart/ Checkout: #11 - /checkout-page-2/ My account: #3504 - /my-account/ Terms and conditions: #3673 - /returns-cancellations/ ### Theme ### Name: Astra Version: 3.8.0 Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ? ### Templates ### Overrides: – ### Action Scheduler ### Complete: 7,873 Oldest: 2022-04-09 04:32:35 +0000 Newest: 2022-05-09 04:35:25 +0000 Failed: 24 Oldest: 2021-04-24 06:08:47 +0000 Newest: 2021-11-13 16:44:09 +0000 Pending: 7 Oldest: 2022-05-09 09:11:39 +0000 Newest: 2022-05-15 05:39:47 +0000 ### Status report information ### Generated at: 2022-05-09 10:12:18 +05:30
Hello,
Thanks for sharing the updated system report.
Now that you have a staging site, can you please confirm if the issue is happening with both your live site and also the staging site (with just WooCommerce and Storefront)?
Yes, it is working perfectly fine on my staging site. Just not on my live one.
Hello,
Thanks for checking. That would lead me to believe that the issue isn’t caused by WooCommerce, but instead by one of the other plugins on your live site.
The fact that it is intermittent makes it harder to troubleshoot. I would suggest you go to WooCommerce > Status > Scheduled Actions and check if you see some relevant activity there around the time that the issue came back.
If nothing stands out, then you will need to perform a series of conflict tests, until you find the plugin that will make the issue show up in the staging site too.
I have the exact same plugins on my staging as well. It still seems to work.
-
This reply was modified 2 years, 10 months ago by
- The topic ‘Orders API is fetching something else instead of orders’ is closed to new replies.