Ordering “Swish handel”

  • Resolved winternetstudio

    (@winternetstudio)


    3 years, 6 months ago

    We are trying to help a customer ordering the Swish Handel so that we can use this plugin. But the bank is asking for which certificate solution (“certifikatl?sning”) we want to use and we don’t know what to tell them. Out of a list of about 50 they mentioned Dibbs was one of them… but is the certificate solution just something we choose based on our preference or does it need to be a specific one to work with this plugin? We don’t quite understand what it is they are asking…

    Btw, we want to create the certificate ourselves (not using BjornTech as technical supplier).

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author bjorntech

    (@bjorntech)

    Hello,

    If you do want to create the certificate yourself you should not select any Technical supplier in the bank. They should assign a person as techinical contact and this person creates the certificate.

    /tobbe

    Thread Starter winternetstudio

    (@winternetstudio)

    We were doing it for a customer who was not able to login herself and create the certificate, so we called the bank and they were gonna do it for her. And they say they MUST select something – which they called “certifikatl?sning”. I said I only knew of technical suppliers – but she said that was not it – and BjornTech was not in the list. So I’m really confused now…!

    And are you saying that the bank should assign a person as technical contact? Or our customer? Should they be able to select ANY person or how?

    Plugin Author bjorntech

    (@bjorntech)

    Hello,

    Your customer needs to assign someone (possibly yourself) as a technical contact and then you do need to create the certificate.

    or

    The confusion is why we did create the service and you are always welcome as a customer and the only thing your customer needs to do is to ask the bank to select us (9874687354 BjornTech) as the technical supplier and you will be up and running within minutes.

    /tobbe

    Thread Starter winternetstudio

    (@winternetstudio)

    Ok, so we finally got the cert created. Not sure how the customer would assign us as certificate handler, but we get the certificate at least. I would be good to add the information you shared here in the plugin instructions, particularly that when the bank asks which Certifikatl?sning to use, that is what you call technical supplier, and that they should not select an existing supplier, but select to do it themselves (or assign someone).

Viewing 4 replies - 1 through 4 (of 4 total)
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