{order_number} is not working in email

  • Resolved John

    (@vsourztesting)


    5 months, 1 week ago

    Hi,

    We are using the “Email Customizer for WooCommerce” ThemeHigh plugin for the email template customizer.
    When we pass “{order_number}” within the email template, then it is not displaying the order number and displays only this “{order_number}” text within the email.

    Could you let us know how to display the order number within the email template?

    Let us know if you have any concerns.

    Thanks,

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  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @vsourztesting,

    Thanks for reaching out.

    Our plugin generates sequential order numbers based on your WooCommerce orders and stores them in the order meta with meta key _order_number. To make your plugin or code compatible with this plugin, use?$order->get_order_number()?instead of referencing?$order->id?or?$order->get_id() to retrieve the sequential/custom order numbers.

Viewing 1 replies (of 1 total)
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