order_key

Hi @vtrn,

The order_key is indeed an important part of the WooCommerce system. The order_key is used to validate and verify the order details, including downloads. If an order_key is not created, it may cause issues beyond just the downloading from the orders section.

While the plugin Order Import Export for WooCommerce serves its purpose, it might not fully meet your requirements. To ensure a smooth transition of orders with all necessary data, you may consider using the WooCommerce Customer / Order / Coupon Export plugin. This plugin exports orders, customers, and coupons and ensures all the necessary data, including the order_key, is correctly transferred.

Additionally, since Order Import Export for WooCommerce is a third-party plugin which we don’t provide support for (please see our Support Policy), it would be best to reach out to the plugin’s developers for further assistance. I am sure they will have no problem supporting you there.

I hope this clarifies your concern. If you have any other questions, feel free to ask.

Hi @shameemreza thank you for helping me,
I can’t use your plugin (and any other export plugin), because I’m transferring orders from edd, I extract the structure of the csv file that I received from edd according to the requested structure and then import it with the plugin
That is, there is no previous order_key at all, is there a solution to create this order_key when importing? I can manually create an order_key for each order in the csv file, but WooCommerce doesn’t accept it, I don’t know how it relates to other things.
Or can you just tell me one of the possible problems if the order_key is not created? besides the problem of not being able to download from the orders section? because at a normal glance everything looks good

Hello vtrn,

Thank you for your reply

You are correct that the?order_key?is an essential and unique identifier for each order within WooCommerce. This key is automatically generated by WooCommerce upon the creation of an order and is used internally to identify orders and their associated data securely within the database.

If the?order_key?is not present or incorrectly assigned, it can indeed lead to issues such as difficulties in accessing or downloading orders from the admin section, among other potential complications that can affect order management and processing.

Please don’t hesitate to contact us again if you have more questions or concerns. We are here to help ??

Best regards.

So nothing can be done in my situation?

Hi @vtrn,

In your situation, it’s indeed challenging due to the absence of order_key from the EDD orders. However, there might be a workaround. You could potentially use a custom script to generate order_keys for your orders during the import process. This would require some technical knowledge or the help of a developer.

I found some resources via Google search that might help you to move forward:

• https://wisdmlabs.com/edd-woocommerce-migration/
• https://woo.com/posts/migrating-yoast-com-from-edd-to-woocommerce/
• https://cartmigration.com/woocommerce-migration-tool/easydigitaldownloads-to-woocommerce.html
• https://www.shopping-cart-migration.com/shopping-cart-migration-options/45354-easy-digital-downloads-to-woocommerce-migration

If you are still having problems, it’s best to ask for insight related to those on either the WooCommerce Advanced Facebook group or the WooCommerce Community Slack. Many of our developers hang out there and will be able to offer insights into your question. You can also seek help from the following:

• A local web developer
• Codeable.io
• WooExperts

I wish I could help more, but hopefully, this gets you going in the right direction to get some further insight/information.