Order_id already exist

  • Resolved mortensost

    (@mortensost)


    7 years, 5 months ago

    I’ve made a Gif of how I get the error:
    https://gyazo.com/013857b58957d8efe8d154ff78eb4b34

    The error occurs when a user tries to submit and buy, but then misses a required field and after you have corrected the field and try to submit again.

    So it’s like, it is placing an order, even though there was an error.

    Really need help on this!
    I’m using Woocommerce with Tickera and Quickpay as the payment solution. I’ve written to Tickera, and they have referred me to this site.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Mike M. a11n

    (@mikedmoore)

    Automattic Happiness Engineer

    Hi mortensost! It looks like something your payment gateway might be doing. Does the same thing happen if you test with a check payment? If not, you’ll want to bring that up with the developers of your Quickpay plugin.

    Plugin Support Mike M. a11n

    (@mikedmoore)

    Automattic Happiness Engineer

    Hey mortensost! Since we haven’t heard back, I’ll go ahead mark this resolved. If you’re still having trouble, feel free to start a new thread ??

Viewing 2 replies - 1 through 2 (of 2 total)
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