Order with 0 amount

  • Resolved zubair shaikh

    (@zubairs559)


    2 years, 5 months ago

    i got an order in my woocommerce where customer placed the order in 0 amount, when i spoke to the customer he said after clicking on place order button in checkout he was redirected to thankyou page instead of payment gateway, and there were other orders too with Cash on delivery option also we got orders of 0 amount, please look into this issue and resolve the issue as soon as possible.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 16 through 19 (of 19 total)
  • Thread Starter zubair shaikh

    (@zubairs559)

    Hi @3sonsdevelopment,

    In wordpress dashboard, plugin section, automatewoo plugin does not have any update option for now, if we need to manually do the upgrade please send the updated plugin.

    Roxy

    (@roxannestoltz)

    Hi @zubairs559 ,

    Thanks for providing clarity.

    As @3sonsdevelopment mentioned, this has been an issue with a previous version of Automatewoo, and it would be best to reach out to WooCommerce Support directly to get more details about the latest available version and how to go about obtaining this since it appears that no update is available within your dashboard.

    Kindly contact WooCommerce at WooCommerce.com > My Account > Support for further help with this. Please create the ticket using the account that you purchased the extension, and feel free to include a link to this forum topic on the ticket, for their reference.

    Hope this helps ??

    Thread Starter zubair shaikh

    (@zubairs559)

    Hi @roxannestoltz,

    we are getting this issue again now, and automatewoo is not causing any issue for this order 0 issue, please help us to resolve this issue as soon as possible.

    Plugin Support Raif D. a11n

    (@rdeari)

    Hi @zubairs559!

    Please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

    Please include a link to this forum thread, so that we can keep track of what’s already been done.

    We will be able to help you further there.

    Thank you! ??

Viewing 4 replies - 16 through 19 (of 19 total)
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